topic Re: Can't update the logo on Community 4.2.e in Alfresco Archive

Can't update the logo on Community 4.2.e

hsturner — Wed, 13 Nov 2013 21:40:37 GMT

Hi,I just upgraded to Alfresco Community 4.2.e and can no longer update the logo for the share through the admin console. When I try to upload a new logo file, the upload fails. I have tried this on an install that was upgraded from 4.2.d and also on a fresh install.Any ideas on how to fix this?

Re: Can't update the logo on Community 4.2.e

deepak1987 — Thu, 14 Nov 2013 18:31:00 GMT

Hi,

Can you check and attach here the log file for detailed exception.

Re: Can't update the logo on Community 4.2.e

hsturner — Fri, 15 Nov 2013 18:56:35 GMT

Hi Deepak,

I cleared all the logs and tried uploading the logo files again. There are no exceptions appearing in alfresco.log, awe.log, share.log, solr.log or webquickstart.log for the logo file. Which log and what am I looking for in that log to indicate a failed upload?

Re: Can't update the logo on Community 4.2.e

earangol — Tue, 26 Nov 2013 21:45:00 GMT

Hi,

Any news on this? I am having the exact same issue and can't find anything relevant in the logs. This is the message I get: "Failure: error occured during upload of new content". It seems the problem only appears when uploading a new logo as uploading documents on any site works fine.

Thanks

Re: Can't update the logo on Community 4.2.e

eswbitto — Wed, 27 Nov 2013 17:42:44 GMT

Try a jpg file instead of a png and see if that is the issue.

Re: Can't update the logo on Community 4.2.e

thedave — Fri, 21 Feb 2014 12:44:00 GMT

Hi there, I'm having the same issue. Is there a solution?

Thx for helping

PS: by the way choosing a JPG doesn't help, and no errors neighter.

Re: Can't update the logo on Community 4.2.e

vincent_roye — Tue, 25 Mar 2014 14:30:03 GMT

Hi ! did anyone manage to fix this problem ? I have the same.

Re: Can't update the logo on Community 4.2.e

tonyrivet — Thu, 03 Apr 2014 08:51:27 GMT

Same problem here on 4.2 Enterprise…

Re: Can't update the logo on Community 4.2.e

toddmcguinness — Fri, 09 May 2014 17:33:49 GMT

No replies? Anyone?

Re: Can't update the logo on Community 4.2.e

jpotts — Fri, 09 May 2014 22:47:22 GMT

I cannot reproduce this on Alfresco 4.2.e running on Mac OS X installed with the binary installer which installs its own ImageMagick and configures it properly in alfresco-global.properties. However, I can reproduce this with a WAR-only installer that does not have ImageMagick configured properly.

I have successfully updated the logo with both a PNG and a JPG.

Please confirm that you can upload PNG and JPG files to folders in the repository and that they not only upload successfully but they also successfully generate preview renditions and thumbnails.

Jeff

Re: Can't update the logo on Community 4.2.e

tonyrivet — Fri, 16 May 2014 11:31:31 GMT

Hi,

I confirm the problem was indeed due to ImageMagick. It worked as soon as I configured it.
Thanks

Re: Can't update the logo on Community 4.2.e

girdhani1 — Tue, 29 Mar 2016 14:33:22 GMT

I also have same problem…still unable to fix it…can anyone please suggest any solution regarding this………….

Re: Can't update the logo on Community 4.2.e

mohitsi — Tue, 10 May 2016 07:31:00 GMT

I am using Alfresco community version. I am trying to change logo from Admin-console -> Application but whenever I am trying it shows error "error occurred during upload of new content".

Re: Can't update the logo on Community 4.2.e

douglascrp — Tue, 10 May 2016 11:17:25 GMT

Can you try something?

Upload the same image into any normal folder and check if the thumbnail and web-preview are working.
If not, then you should check all the image magick related properties and make sure the paths are right, and if it works when used in the command line.
Those properties are in the file alfresco-global.properties.