topic Re: why I can't see office docs in alfresco 5.2? in Alfresco Archive

why I can't see office docs in alfresco 5.2?

jsalgado93 — Fri, 23 Dec 2016 16:39:48 GMT

Hi, I have an installation of Alfresco 5.2 on a server with Centos OS. My problem is that I can not see the Office document in the online viewer, I can only view PDF documents. I also have on another server an installation of alfresco 5.1 where I can see office documents and PDF documents without pr

Re: why I can't see office docs in alfresco 5.2?

douglascrp — Tue, 27 Dec 2016 19:34:23 GMT

Hello.

How did you install your Alfresco instance? And what is the exact version you used? 5.2 is not enough.

Have you used the official installer?

Can you share your alfresco's log here?

Re: why I can't see office docs in alfresco 5.2?

cesarista — Wed, 28 Dec 2016 09:41:52 GMT

Hi:

A common problem with the Libreoffice that comes with Alfresco installer (in several 5.x versions) is that alfresco.sh script points to $INSTALLDIR/libreoffice/scripts/ctl.sh script, but it does not exist. It is called libreoffice_ctl.sh instead. This makes that Libreoffice process is not up, when starting Alfresco.

In this script (in Ubuntu), besides, I had to clean the back slashes from SOFFICE variable to make it work.

This is noted here:

Libreoffice watchdog addon and useful scripts &tips - Watching your Libreoffice process for Alfresco transformations - z…

Regards.

--C.