topic Re: Unable to delete or disable user through share. - SOLVED in Alfresco Archive

Unable to delete or disable user through share. - SOLVED

bens — Thu, 08 May 2014 20:55:43 GMT

Hi all.I'm unable to delete or disable users in Alfresco Community 4.2.0 via the share interface. I'm moderately technical but am completely stumped and am hoping that someone can help point me in the right direction.Our environment is as follows:Windows Server 2008. IIS 7.5Tomcat with ISAPI redire

Re: Unable to delete or disable user through share. - SOLVED

romschn — Fri, 09 May 2014 04:37:14 GMT

You mentioned you have implemented basic authentication. Can you try without that and see if it works? I mean out-of-the-box without your basic authentication implementation is it working or not?

Re: Unable to delete or disable user through share. - SOLVED

bens — Fri, 09 May 2014 12:39:32 GMT

Thanks Ramesh.
It was initially set up with only anonymous access just due to the variety of users accessing the system. In an effort to troubleshoot this, I read that IIS 7.5 needs minimally Basic Authentication to allow WebDAV PUTs and DELETEs.
As such, I then implemented Basic Authentication on the site to test, but even then I received 401 Unaithorized responses.

Re: Unable to delete or disable user through share. - SOLVED

romschn — Fri, 09 May 2014 13:10:55 GMT

I have not tried this but can you please check the "Providers" under "Windows Authentication" and if NTLM is not on the top in negotiate then have it at the top and see if it works for you or not.
Hope this helps.

Re: Unable to delete or disable user through share. - SOLVED

bens — Fri, 09 May 2014 13:59:35 GMT

OK, removed "Negotiate" so only NTLM was at the top. Applied and restarted the webserver. Attempting to delete or disable a user realized the same error.

If I enable Basic Authentication now however, I now get a 403 Forbidden error and the page fails submission.

Thanks for your help. I'm stumped with this.

Re: Unable to delete or disable user through share. - SOLVED

romschn — Sat, 10 May 2014 06:44:00 GMT

Okay, I am not very much sure if this will help solve the problem or not. However, Can you please try enabling the forms authentication and see if PUT request works or not?

Hope this helps.

Re: Unable to delete or disable user through share. - SOLVED

bens — Wed, 18 Jun 2014 17:16:23 GMT

Thanks for all of your help. I solved the problem. It turns out that I hadn't disabled the WebDAV module in IIS, so it was blocking the DELETE directives, etc. that were meant for Tomcat. With the WebDAV module disabled, everything is working fine.

Best regards!
Ben