topic Re: Unable to retrieve comments with iPad app in Alfresco Archive

Unable to retrieve comments with iPad app

rinusl — Wed, 20 Aug 2014 10:04:27 GMT

We use alfresco community 4.2.f to share documents. The users who use an iPad to view documents get an annoying red bar on top of the document with the message "Unable to retrieve comments"This is not the case when using the Android app. We don't experience any problems with comments on the site.We

Re: Unable to retrieve comments with iPad app

juilee — Thu, 21 Aug 2014 13:37:23 GMT

Hi, we are getting the same error. Is it a bug ? Is there any fix available for it?
Thanks!

Re: Unable to retrieve comments with iPad app

dpackman — Sun, 07 Sep 2014 01:51:24 GMT

I have the same problem, on iPhone.

Seems the API URL from the iOS apps are incorrect. Reviewing the tomcat access_log, I see this entry:

"GET /alfresco/service/api/node/1a0b110f-1e09-4ca2-b367-fe25e4964a4e/comments?pageSize=25&startIndex=0&reverse=true HTTP/1.1" 404

But the correct URL should be:

/alfresco/service/api/<strong>comment</strong>/node/<strong>store</strong>/1a0b110f-1e09-4ca2-b367-fe25e4964a4e/comments?pageSize=25&startIndex=0&reverse=true

I have verified that URL correctly displays a JSON response.

iOS app URL is missing both ../comment/.. and ../store/..

Note, these other 404 entries in the access_log exist along with the one for comments:

/alfresco/service/api/node/1a0b110f-1e09-4ca2-b367-fe25e4964a4e/content/thumbnails/doclib?c=queue HTTP/1.1" 404
/alfresco/service/api/node/1a0b110f-1e09-4ca2-b367-fe25e4964a4e/ratings HTTP/1.1" 404
/alfresco/service/api/node/1a0b110f-1e09-4ca2-b367-fe25e4964a4e/tags HTTP/1.1" 404

Re: Unable to retrieve comments with iPad app

gavinc — Mon, 08 Sep 2014 16:02:45 GMT

Yes, you are correct, unfortunately the URLs are being incorrectly constructed. We've identified the issue and raised it in JIRA: https://issues.alfresco.com/jira/browse/MOBSDK-769