topic User Keeps disappearing in Alfresco Archive

User Keeps disappearing

hsturner — Thu, 01 May 2014 14:34:19 GMT

Hi,I have a combination Alfresco /Active Directory problem that is affect only 1 user currently. This is the issue. The user has multiple AD accounts on different domains. Up until last week he had no problem logging into alfresco and getting authenticated, but starting this week he was unable to

Re: User Keeps disappearing

eswbitto — Thu, 01 May 2014 15:55:55 GMT

A couple of things that you might consider.

Have you disabled alfresco's create missing person functionality?

/opt/alfresco/tomcat/webapps/alfresco/WEB-INF/classes/alfresco/<b>authentication-services-context.xml</b>

Where you change the following:


<value>${server.transaction.allow-writes}</value>

to

<value>false</value>

‍‍‍‍‍‍‍‍

Also….Could you do a process of elimination and maybe disable 2 out of the 3 accounts at a time to test after they have synced? You know your setup better than anyone so this maybe out of the question, but I thought I would ask.

Re: User Keeps disappearing

hsturner — Mon, 12 May 2014 20:16:00 GMT

We tried the disabling the accounts and still cannot get that one single user to appear in alfresco. If we have them log in using <em>username@domain</em> they can log in with their credentials, but alfresco creates a new user for them and does not retrieve the user details. If we add them to the AD group in alfresco, they get dropped out of the group when alfresco re-syncs with AD, so we had to create a local alfresco group with the same permissions as the AD group that is synched to Alfresco.

I have not tried to disable Alfresco's create missing person functionality yet as I can find any documentation on how that will affect us adding new users to an AD group and have it sync with Alfresco.