topic Re: email subsystem not created in 5.0.a community in Alfresco Archive

email subsystem not created in 5.0.a community

fsasse — Mon, 04 Aug 2014 20:52:47 GMT

I have a fresh install of Alfresco 5.0.a Community edition running on a Windows Server 2012 R2 64 bit server.The install works, but we cannot get an email invite to go through on the very first site we create.I know the Exchange server and relay host are configured correctly, because they relay mail

Re: email subsystem not created in 5.0.a community

sujaypillai — Tue, 05 Aug 2014 00:16:50 GMT

From Alfresco Community Edition 5.0.a all the releases will be build using Maven and thus all the dependencies would be found in respective jars. You may find email subsystem in alfresco-repository-5.0.a.jar

Re: email subsystem not created in 5.0.a community

fsasse — Tue, 05 Aug 2014 22:25:56 GMT

Thanks for the reply!

The email subsystem was included in the alfresco-repository-5.0.a.jar that came with the installer, it just didn't get deployed.
So I manually unzipped the .jar, and added the email directory and configured it the same as in alfresco-global.properties file.
I still get the same results. The site says the email was sent, but the log shows it's not sent.

Re: email subsystem not created in 5.0.a community

heffron-jimmy — Wed, 06 Aug 2014 03:17:51 GMT

Is there a resolution for this problem yet?

Re: email subsystem not created in 5.0.a community

mrogers — Wed, 06 Aug 2014 10:25:52 GMT

What problem? Need more details.

And there is no need to unzip the jar, that is not necessary.

Re: email subsystem not created in 5.0.a community

fsasse — Wed, 06 Aug 2014 14:16:04 GMT

Alfresco 5.0.a email subsystem DOES NOT WORK out of the box as in previous releases of Community edition!
Why doesn't the jar deploy as it should in a standard install?
What other details do you need ???

Re: email subsystem not created in 5.0.a community

janmulder — Thu, 14 Aug 2014 10:47:27 GMT

I had similar problems.
This is the way I got things running again:

mail.protocol=smtp
mail.smtp.auth=true
mail.host=my.inbox.com
mail.port=25
mail.username=xxx@inbox.com
mail.password=yyy

Re: email subsystem not created in 5.0.a community

fsasse — Thu, 21 Aug 2014 00:56:01 GMT

Thank you Jan!
We have no authentication to our Exchange server through our mail relay host, so mail.smtp.auth=true with a mail.username and a mail.password won't work.
I did try a known working mail account and password and I receive the same errors in alfresco.log. It is looking like Alfresco 5.0.a *requires* an authenticated connection to the mail server to be able to send outbound mail, I was hoping one of the Alfresco engineers would have confirmed this, or not.

Re: email subsystem not created in 5.0.a community

mrogers — Thu, 21 Aug 2014 09:59:00 GMT

So far its not confirmed.

It looks like the issue is a little more obscure than it appears at first glance.

Re: email subsystem not created in 5.0.a community

pzystorm — Thu, 21 Aug 2014 13:34:33 GMT

I can confirm this error today, we also cannot send mails with mail.smtp.auth=false
The error is always:


 org.springframework.mail.MailAuthenticationException: Authentication failed; nested exception is javax.mail.AuthenticationFailedException: 501 5.5.0 Invalid input (User name and password must be UTF-8).

        at org.springframework.mail.javamail.JavaMailSenderImpl.doSend(JavaMailSenderImpl.java:392)
        at org.springframework.mail.javamail.JavaMailSenderImpl.send(JavaMailSenderImpl.java:340)
        at org.springframework.mail.javamail.JavaMailSenderImpl.send(JavaMailSenderImpl.java:336)
        at org.alfresco.repo.action.executer.MailActionExecuter.sendEmail(MailActionExecuter.java:953)
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and it does not matter if we use mail.username= and/or mail.username=anonymous and/or mail.password=bla and/or mail.password=
Playing with mail.encoding=UTF-8 does also not change the error message.

Re: email subsystem not created in 5.0.a community

mrogers — Thu, 21 Aug 2014 16:35:05 GMT

Well that's the first time I've seen that error reported in the forums. What email server are you sending to.

Re: email subsystem not created in 5.0.a community

pzystorm — Fri, 22 Aug 2014 09:56:00 GMT

Ah, sorry, I can make a topic in the JIRA, too, if u want. I have just seen this topic and first I wanted to clearify if thats really a bug.

We use the Oracle Communications Messaging Server, but it allows definitely an unauthorized mail submission (at least from our Alfresco servers).

Re: email subsystem not created in 5.0.a community

resplin — Tue, 26 Aug 2014 04:36:51 GMT

I did a search but didn't see an issue that matches these symptoms. Will you please log an issue and post the bug number here so that we can follow it?

I am especially interested in fsasse's logs since he has 4.2.f working in the same environment that 5.0.a fails.

Thank you.

Re: email subsystem not created in 5.0.a community

pzystorm — Tue, 26 Aug 2014 09:57:01 GMT

https://issues.alfresco.com/jira/browse/ALF-21083

btw: i hate JIRA
Please correct the monospace thing… it seems that I cannot edit it.

Re: email subsystem not created in 5.0.a community

cibex — Thu, 04 Sep 2014 10:12:00 GMT

Hi,

we have the same issue on all new installed 5.0.a versions sending via Exchange.

  2014-09-04 11:53:32,250  ERROR [action.executer.MailActionExecuter] [localhost-startStop-1] Failed to send email to test@cibex.net
 org.springframework.mail.MailAuthenticationException: Authentication failed; nested exception is javax.mail.AuthenticationFailedException: No authentication mechanisms supported by both server and client
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Sending mails via telnet is working properly, so I assume this ist related to Alfresco only and has nothing to do with Exchange settings. However it might be possible to find a workaround in Exchange (Authentication) to get the outbound mail system running.

Just posted this to let you know there are more people with this problem.

kr
Josef

Re: email subsystem not created in 5.0.a community

mrogers — Thu, 04 Sep 2014 10:16:18 GMT

A wireshark or similar capture of the SMPT connection may help in nailing down what is going wrong. If anyone can do that then please attach to the JIRA. Thanks.

Re: email subsystem not created in 5.0.a community

legaulois — Sun, 07 Sep 2014 12:23:38 GMT

Hello,

i get the same error (Installation on CentOS or MS Server 2008). The mail server is Exchange. Impossible to send a mail from Alfresco.

Regards,

Re: email subsystem not created in 5.0.a community

cibex — Mon, 08 Sep 2014 09:31:00 GMT

The 2 important lines are the fin packet of the alfresco server after the "Hello" packet of the mail server (exported as csv):


"7","0.083244","172.23.0.64","172.23.128.113","SMTP","245","S: 250-mail.myserver.com Hello [172.23.128.113] | 250-SIZE 10485760 | 250-PIPELINING | 250-DSN | 250-ENHANCEDSTATUSCODES | 250-STARTTLS | 250-AUTH | 250-8BITMIME | 250-BINARYMIME | 250 CHUNKING"
"8","0.083864","172.23.128.113","172.23.0.64","TCP","66","53661 > smtp [FIN, ACK] Seq=20 Ack=268 Win=15744 Len=0 TSval=2049576232 TSecr=44866352"
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There is no other useful information in the wireshark log.

Do you want me to upload these 2 lines to JIRA?

Re: email subsystem not created in 5.0.a community

cibex — Fri, 17 Oct 2014 15:34:34 GMT

just to make this clear, there is no problem sending via telnet (with and without authentication) from the Alfresco server

Re: email subsystem not created in 5.0.a community

mrogers — Sat, 18 Oct 2014 11:56:00 GMT

The email authentication issue with auth=false should be fixed in 5.0.b. Thanks to all those who helped narrow it down.