Error when trying to log in

fairviewit — Wed, 12 Jun 2013 12:20:11 GMT

We have Alfresco running on a server and has been up for about a year. This past Saturday the server it runs on froze so we had to restart the server, since then no one has been able to log into the system. When I try to login I get a failed to login error. "The remote server may be unavailable o

Re: Error when trying to log in

deko — Wed, 12 Jun 2013 13:13:28 GMT

Hi fairviewIT,

where do you get this error message? When trying to log on to Alfresco Share or when you are trying to log on to Alfresco Workdesk? To me it sounds more you are working with Alfresco Share only and you posted your question in the wrong topic. Nevertheless, I can think of one problem here.

Are you using your LDAP authentication system and the LDAP users to log in to Alfresco. If yes, is the LDAP system running on the same server machine as Alfresco? Did you also restart the LDAP system after you restarted the server? Which Alfresco version is affected exactly?

When calling http://YOURSERVER:YOURPORT/alfresco/service/cmis/index.html you should be able to find the exact product version under CMIS Repository Information.

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Error when trying to log in

Re: Error when trying to log in