topic Re: 4.2.e - Preview not fully fonctionnal in Alfresco Archive

4.2.e - Preview not fully fonctionnal

vincent_ravier — Thu, 26 Dec 2013 09:28:27 GMT

Hi,When trying to display a page about a specific pdf file, the preview cannot be rendered, with a message saying "The preview cannot be loaded from the server". However, previewing a simple pdf (self-generated file, only containing an image) works. The not-previewable pdf file is more complex, it c

Re: 4.2.e - Preview not fully fonctionnal

mrogers — Tue, 07 Jan 2014 10:23:03 GMT

Please raise in JIRA with a copy of the file that does not work.

Yes thumbnails are an example of a transformation.

Re: 4.2.e - Preview not fully fonctionnal

vincent_ravier — Tue, 07 Jan 2014 14:19:00 GMT

Unfortunatly, due to confidential and personal information contained in the pdf file, I can't attach it to a bug
As soon as I have another non-previewable pdf file I can upload, I'll raise a JIRA.

Thanks

Re: 4.2.e - Preview not fully fonctionnal

hello_wrold — Thu, 04 Sep 2014 10:21:25 GMT

Hi,

I ran into the same problem just yesterday and had a closer look at the pdf itself. Turned out, the pdf had permissions set to disallow 'Document Assembly', 'Content Copying', 'Page Extraction' and some more that would have been required to create a thumbnail. The usual tools for pdf handling were also complaining about missing passwords or restrictions.

Maybe it's same with the pdfs you ran into trouble with?

(Alfresco 4.2f here)

HTH,
-daniel

Re: 4.2.e - Preview not fully fonctionnal

hello_wrold — Tue, 09 Sep 2014 10:00:16 GMT

No rule without exception: I found a pdf that refuses to show a preview in my local alfresco install (4.2f) and the Bitnami supplied Alfresco VM but works w/o quirks on "Alfresco in the cloud". Check http://www.medconcept.org/veranst/onkointerv140926/anmeldung.pdf if you get a preview rendered.

What kind of magic do I need to get a preview rendered for that PDF?

Thanks,
-daniel