topic Re: 4.2.c - Cannot save/move/delete/cancel editing on a document in the Document Library. in Alfresco Archive

4.2.c - Cannot save/move/delete/cancel editing on a document in the Document Library.

ttownsend — Thu, 28 Feb 2013 19:15:57 GMT

Hello all,I'm running 4.2.c on Ubuntu 12.04server64 and I cannot save/delete/cancel editing of a .docx document in a folder within the Document Library. I cannot locate any useful information in the forums or elsewhere regarding this.I don't understand this behaviour and I am at a loss to manage th

Re: 4.2.c - Cannot save/move/delete/cancel editing on a document in the Document Library.

mitpatoliya — Fri, 01 Mar 2013 06:40:56 GMT

Is this problem only with docx files?
Also, have you checked about license expiration in the logs? because that could also be the case.

Re: 4.2.c - Cannot save/move/delete/cancel editing on a document in the Document Library.

ttownsend — Fri, 01 Mar 2013 13:58:46 GMT

Hi Mits,

SO far, the .docx is the only file that I am having this problem with, and there does not appear to be any reference to license errors in the logs.
I'm pretty stumped by this…

Re: 4.2.c - Cannot save/move/delete/cancel editing on a document in the Document Library.

sshvetsov — Wed, 10 Apr 2013 10:13:18 GMT

I think what you're experiencing is bug ALF-17725/ALF-18283, which itself seems to be a regression of bug MNT-2239. I experienced it myself and was able to reproduce it as follows:

Create a new site
Upload a document (.odt for example)
Click "Edit Offline"
You now have two different nodes: the "workign copy" and the "original"
The "original" node could be accessed by clicking on "View Original Document" in the "working copy" document actions
The "working copy" node could be accessed by clicking on "View Working Copy" in the "original" document actions
If you click "Cancel Editing" on the "working copy" everything works fine
If you click "Cancel Editing" on the "original" it apears to work, but both the "working copy" and the "original" are now permanently locked, i.e. can't be deleted, unlocked, replaced with new version, etc.

This bug seems to be fixed in Enterprise version (see ALF-18283), but there's also an interim solution to unlock affected documents described in one of the MNT-2239 comments. Whatch the cleanup video posted in the comments, upload javascripts from the ticket's attachments, follow the steps and you should have your document back.

Good luck!

Re: 4.2.c - Cannot save/move/delete/cancel editing on a document in the Document Library.

4lfr3d7115 — Tue, 25 Feb 2014 21:00:59 GMT

Great Workaround. Its Worked for me.

Tanks