topic Re: Can't connect to Alfresco ! in Alfresco Archive

Can't connect to Alfresco !

godsu — Mon, 08 Jun 2015 12:24:15 GMT

Hi,I need help, after some modifications on server.xml (tomcat 7) I can't connect to my alfresco server. I have the page, but when I enter any login (mine, admin …) I get : "Your credentials were not recognized or Alfresco is perhaps not currently available."Here my server.xml : <code><?xml

Re: Can't connect to Alfresco !

borisstankov — Mon, 08 Jun 2015 12:38:00 GMT

Do you get any error msg in the catalina.out log file when you try to connect?
Do you use internal user (created from alfresco) or external subsystem like LDAP or MS-AD?

Also here are the changes between your file and mine:
You have those 3 lines in addition to mine server.xml file:


<Listener className="org.apache.catalina.startup.VersionLoggerListener" />
<Listener className="org.apache.catalina.core.JreMemoryLeakPreventionListener" />
 <Listener className="org.apache.catalina.core.ThreadLocalLeakPreventionListener" />

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And you are missing this parameter from the AJP connector: "URIEncoding="UTF-8""

I'm not sure what are those for, but double check everything you made so far.

Regards!

Re: Can't connect to Alfresco !

godsu — Tue, 09 Jun 2015 07:20:00 GMT

I try to connect as Admin and I already tried as internal.
For the logs :


SEVERE: Failed to initialize connector [Connector[HTTP/1.1-8080]]
org.apache.catalina.LifecycleException: Failed to initialize component [Connector[HTTP/1.1-8080]]
SEVERE: Failed to initialize end point associated with ProtocolHandler ["http-bio-8443"]
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Thanks for your help, but I can't see the code you gave me.

Thanks !

Re: Can't connect to Alfresco !

borisstankov — Mon, 22 Jun 2015 13:05:54 GMT

Now you should see it.

Re: Can't connect to Alfresco !

bopolissimus — Thu, 02 Jul 2015 03:05:36 GMT

What modifications did you make? You could install alfresco from scratch (in a virtual machine or some test server) and then compare contents of server.xml on that new alfresco and your broken one.

Often when I get that error message it's because the alfresco webapp is not running. Share can start up even if alfresco is down. When that happens, share can't auth since it has nothing to authenticate against (alfresco isn't there to accept login attempts).

1. Check if alfresco is running at all. Simplest way, if you have it installed is to go to the tomcat manager, e.g.,
   http://[server]:8080/manager/html and then login with the tomcat user/password from tomcat's tomcat-users.xml. you may need to add a tomcat user to that xml file and restart tomcat/alfresco.

2. if #1 is a pain, you can try browsing to, e.g.,
   http://[server]:8080/alfresco/webdav

   if you get a browser login/password dialog then alfresco is up. if you don't, either you've disabled webdav somehow in alfresco, or the alfresco webapp is not running.

you can also look at catalina.out. Did the alfresco webapp start up at all? Or did it fail with some fatal exception? Note that tomcat can start up even if one or more of the webapps inside it fail to start. So you'll still see the Server Startup tomcat log message even if /alfresco did not start up.

good luck.