topic Very simple Case Management add-on? in Alfresco Archive https://connect.hyland.com/t5/alfresco-archive/very-simple-case-management-add-on/m-p/280287#M233417 <HTML><HEAD></HEAD><BODY><SPAN>I've got a requirement for what is in effect a very simple Case Management system, to handle our internal suggestions/ideas process. I know it can be done with Alfresco, and we could probably write it from scratch pretty quickly, but I'm wondering if I can speed things up with an existing add-on. Something much simpler (and cheaper!) then Alfresco Workdesk or similar.</SPAN><BR /><BR /><SPAN>Currently, we run a "Suggestions and Improvements" system through email, bits of paper and spreadsheets. This worked surprisingly well while we iterated through a few different ways of handling it, but now we've honed-in on a more stable set of requirements, and now we've got some more data, we want to make it be largely all on-line. (Never underestimate the agility of a piece of paper where you can just put a line through some text and write a new question title in! Never underestimate how much faff it is to deal with a hundred of such pieces of paper when everyone gets into the suggestions mood…) Now we have thing settled, it's time to put it online. Since I quite like Alfresco as a platform, and given that everyone who needs to interact with the system already uses Alfresco, it seemed a good choice. </SPAN><BR /><BR /><SPAN>Basic requirement is:</SPAN><BR /><SPAN> * Anyone with an account in our Alfresco system (employees, select customers) can raise one of these</SPAN><BR /><SPAN> * User enters just a handful of fields (some text, some dropdown)</SPAN><BR /><SPAN> * Select group of people notified</SPAN><BR /><SPAN> * Only submitting user and select group can see it</SPAN><BR /><SPAN> * The select group can tweak the metadata, some of which is shown, some of which is private</SPAN><BR /><SPAN> * The group can add comments which are private</SPAN><BR /><SPAN> * The group can close it with a comment, which can be shown to everyone (along with the initial user's entry), or just to the user</SPAN><BR /><BR /><SPAN>Anyone know of any add-on modules for very simple case management (which is largely what the suggestions process is), where it'd be quicker to test+integrate than just write our own custom module from scratch?</SPAN></BODY></HTML> Thu, 26 Jun 2014 13:38:15 GMT nickburch 2014-06-26T13:38:15Z Very simple Case Management add-on? https://connect.hyland.com/t5/alfresco-archive/very-simple-case-management-add-on/m-p/280287#M233417 I've got a requirement for what is in effect a very simple Case Management system, to handle our internal suggestions/ideas process. I know it can be done with Alfresco, and we could probably write it from scratch pretty quickly, but I'm wondering if I can speed things up with an existing add-on. So Thu, 26 Jun 2014 13:38:15 GMT https://connect.hyland.com/t5/alfresco-archive/very-simple-case-management-add-on/m-p/280287#M233417 nickburch 2014-06-26T13:38:15Z Re: Very simple Case Management add-on? https://connect.hyland.com/t5/alfresco-archive/very-simple-case-management-add-on/m-p/280288#M233418 <HTML><HEAD></HEAD><BODY><SPAN>AFAIK there isn't such add-on available explicitly catering to the requirements you have mentioned. You can explore through the out-of-the-box features of alfresco and can identify what additional customizations you may want to have as required.</SPAN><BR /><BR /><SPAN>Hope this helps.</SPAN></BODY></HTML> Fri, 27 Jun 2014 07:00:51 GMT https://connect.hyland.com/t5/alfresco-archive/very-simple-case-management-add-on/m-p/280288#M233418 romschn 2014-06-27T07:00:51Z