topic Re: Document Preview does not display the latest version of a document in Alfresco Archive https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278504#M231634 <HTML><HEAD></HEAD><BODY><P>Can help and in this case - <A _jive_internal="true" href="https://community.alfresco.com/thread/209303-document-preview-problem-was-fixed-by-changing-libreoffices-ctlsh-to-libreofficectlsh" rel="nofollow noopener noreferrer">Document preview problem was fixed by changing libreoffice's ctl.sh to libreoffice_ctl.sh</A></P></BODY></HTML> Thu, 18 May 2017 10:43:48 GMT anon26949 2017-05-18T10:43:48Z Document Preview does not display the latest version of a document https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278486#M231616 We are using Alfresco 5.1. The Document Preview successfully displays the first version of an uploaded document. However, when we upload a new version, the preview continues to display the original version. Upon uploading a new version, Alfresco displays an informational message telling the user tha Tue, 18 Oct 2016 23:32:59 GMT https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278486#M231616 pcharsle 2016-10-18T23:32:59Z Re: Document Preview does not display the latest version of a document https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278487#M231617 <HTML><HEAD></HEAD><BODY><P>It seems that your LibreOffice service is down, check this <A href="https://www.contentreich.de/alfresco-handling-libreoffice-not-responding" title="https://www.contentreich.de/alfresco-handling-libreoffice-not-responding" rel="nofollow noopener noreferrer">https://www.contentreich.de/alfresco-handling-libreoffice-not-responding&nbsp; </A> </P></BODY></HTML> Wed, 19 Oct 2016 08:05:45 GMT https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278487#M231617 angelborroy 2016-10-19T08:05:45Z Re: Document Preview does not display the latest version of a document https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278488#M231618 <HTML><HEAD></HEAD><BODY><P>Thanks for your response. We use the jodconverter to launch 3 office processes. We restarted Alfresco and now the preview is working correctly. Its concerning that this type of problem can occur without warning. See the snippet from the log file during startup below. They seemed to all be running correctly both before and after the restart (although they seem to take 2 attempts to start)</P><P>Since we are using the jodconverter, I'm not sure that we can use the OfficeWatchDog solution as well?</P><P></P><P>2016-10-19 19:38:17,311&nbsp; INFO&nbsp; [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'OOoDirect' subsystem, ID: [OOoDirect, default]</P><P> 2016-10-19 19:38:17,506&nbsp; WARN&nbsp; [alfresco.util.AbstractTriggerBean] [localhost-startStop-1] Job openOfficeConnectionTesterTrigger is not enabled</P><P> 2016-10-19 19:38:17,807&nbsp; INFO&nbsp; [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'OOoDirect' subsystem, ID: [OOoDirect, default] complete</P><P> 2016-10-19 19:38:17,809&nbsp; INFO&nbsp; [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Starting 'OOoJodconverter' subsystem, ID: [OOoJodconverter, default]</P><P> Oct 19, 2016 7:38:17 PM org.artofsolving.jodconverter.office.ProcessPoolOfficeManager &lt;init&gt;</P><P>INFO: ProcessManager implementation is LinuxProcessManager</P><P>Oct 19, 2016 7:38:17 PM org.artofsolving.jodconverter.office.OfficeProcess start</P><P>INFO: Using original OpenOffice command: [/usr/lib/libreoffice/program/soffice.bin, -accept=socket,host=127.0.0.1,port=8100;urp;, -env:UserInstallation=file:///tmp/tomcat7-tmp/.jodconverter_socket_host-127.0.0.1_port-8100, -headless, -nocrashreport, -nodefault, -nofirststartwizard, -nolockcheck, -nologo, -norestore]</P><P>Oct 19, 2016 7:38:17 PM org.artofsolving.jodconverter.office.OfficeProcess start</P><P>INFO: starting process with acceptString 'socket,host=127.0.0.1,port=8100,tcpNoDelay=1' and profileDir '/tmp/tomcat7-tmp/.jodconverter_socket_host-127.0.0.1_port-8100'</P><P>Oct 19, 2016 7:38:17 PM org.artofsolving.jodconverter.office.OfficeProcess start</P><P>INFO: started process; pid = 10314</P><P>Oct 19, 2016 7:38:19 PM org.artofsolving.jodconverter.office.ManagedOfficeProcess$6 attempt</P><P>WARNING: office process died with exit code 81; restarting it</P><P>Oct 19, 2016 7:38:19 PM org.artofsolving.jodconverter.office.OfficeProcess start</P><P>INFO: Using original OpenOffice command: [/usr/lib/libreoffice/program/soffice.bin, -accept=socket,host=127.0.0.1,port=8100;urp;, -env:UserInstallation=file:///tmp/tomcat7-tmp/.jodconverter_socket_host-127.0.0.1_port-8100, -headless, -nocrashreport, -nodefault, -nofirststartwizard, -nolockcheck, -nologo, -norestore]</P><P>Oct 19, 2016 7:38:19 PM org.artofsolving.jodconverter.office.OfficeProcess start</P><P>INFO: starting process with acceptString 'socket,host=127.0.0.1,port=8100,tcpNoDelay=1' and profileDir '/tmp/tomcat7-tmp/.jodconverter_socket_host-127.0.0.1_port-8100'</P><P>Oct 19, 2016 7:38:19 PM org.artofsolving.jodconverter.office.OfficeProcess start</P><P>INFO: started process; pid = 10324</P><P>Oct 19, 2016 7:38:19 PM org.artofsolving.jodconverter.office.OfficeConnection connect</P><P>INFO: connected: 'socket,host=127.0.0.1,port=8100,tcpNoDelay=1'</P><P>Oct 19, 2016 7:38:19 PM org.artofsolving.jodconverter.office.OfficeProcess start</P><P>INFO: Using original OpenOffice command: [/usr/lib/libreoffice/program/soffice.bin, -accept=socket,host=127.0.0.1,port=8101;urp;, -env:UserInstallation=file:///tmp/tomcat7-tmp/.jodconverter_socket_host-127.0.0.1_port-8101, -headless, -nocrashreport, -nodefault, -nofirststartwizard, -nolockcheck, -nologo, -norestore]</P><P>Oct 19, 2016 7:38:19 PM org.artofsolving.jodconverter.office.OfficeProcess start</P><P>INFO: starting process with acceptString 'socket,host=127.0.0.1,port=8101,tcpNoDelay=1' and profileDir '/tmp/tomcat7-tmp/.jodconverter_socket_host-127.0.0.1_port-8101'</P><P>Oct 19, 2016 7:38:20 PM org.artofsolving.jodconverter.office.OfficeProcess start</P><P>INFO: started process; pid = 10338</P><P>Oct 19, 2016 7:38:20 PM org.artofsolving.jodconverter.office.ManagedOfficeProcess$6 attempt</P><P>WARNING: office process died with exit code 81; restarting it</P><P>Oct 19, 2016 7:38:20 PM org.artofsolving.jodconverter.office.OfficeProcess start</P><P>INFO: Using original OpenOffice command: [/usr/lib/libreoffice/program/soffice.bin, -accept=socket,host=127.0.0.1,port=8101;urp;, -env:UserInstallation=file:///tmp/tomcat7-tmp/.jodconverter_socket_host-127.0.0.1_port-8101, -headless, -nocrashreport, -nodefault, -nofirststartwizard, -nolockcheck, -nologo, -norestore]</P><P>Oct 19, 2016 7:38:20 PM org.artofsolving.jodconverter.office.OfficeProcess start</P><P>INFO: starting process with acceptString 'socket,host=127.0.0.1,port=8101,tcpNoDelay=1' and profileDir '/tmp/tomcat7-tmp/.jodconverter_socket_host-127.0.0.1_port-8101'</P><P>Oct 19, 2016 7:38:20 PM org.artofsolving.jodconverter.office.OfficeProcess start</P><P>INFO: started process; pid = 10348</P><P>Oct 19, 2016 7:38:21 PM org.artofsolving.jodconverter.office.OfficeConnection connect</P><P>INFO: connected: 'socket,host=127.0.0.1,port=8101,tcpNoDelay=1'</P><P>Oct 19, 2016 7:38:21 PM org.artofsolving.jodconverter.office.OfficeProcess start</P><P>INFO: Using original OpenOffice command: [/usr/lib/libreoffice/program/soffice.bin, -accept=socket,host=127.0.0.1,port=8102;urp;, -env:UserInstallation=file:///tmp/tomcat7-tmp/.jodconverter_socket_host-127.0.0.1_port-8102, -headless, -nocrashreport, -nodefault, -nofirststartwizard, -nolockcheck, -nologo, -norestore]</P><P>Oct 19, 2016 7:38:21 PM org.artofsolving.jodconverter.office.OfficeProcess start</P><P>INFO: starting process with acceptString 'socket,host=127.0.0.1,port=8102,tcpNoDelay=1' and profileDir '/tmp/tomcat7-tmp/.jodconverter_socket_host-127.0.0.1_port-8102'</P><P>Oct 19, 2016 7:38:21 PM org.artofsolving.jodconverter.office.OfficeProcess start</P><P>INFO: started process; pid = 10362</P><P>Oct 19, 2016 7:38:21 PM org.artofsolving.jodconverter.office.ManagedOfficeProcess$6 attempt</P><P>WARNING: office process died with exit code 81; restarting it</P><P>Oct 19, 2016 7:38:21 PM org.artofsolving.jodconverter.office.OfficeProcess start</P><P>INFO: Using original OpenOffice command: [/usr/lib/libreoffice/program/soffice.bin, -accept=socket,host=127.0.0.1,port=8102;urp;, -env:UserInstallation=file:///tmp/tomcat7-tmp/.jodconverter_socket_host-127.0.0.1_port-8102, -headless, -nocrashreport, -nodefault, -nofirststartwizard, -nolockcheck, -nologo, -norestore]</P><P>Oct 19, 2016 7:38:21 PM org.artofsolving.jodconverter.office.OfficeProcess start</P><P>INFO: starting process with acceptString 'socket,host=127.0.0.1,port=8102,tcpNoDelay=1' and profileDir '/tmp/tomcat7-tmp/.jodconverter_socket_host-127.0.0.1_port-8102'</P><P>Oct 19, 2016 7:38:21 PM org.artofsolving.jodconverter.office.OfficeProcess start</P><P>INFO: started process; pid = 10373</P><P>Oct 19, 2016 7:38:22 PM org.artofsolving.jodconverter.office.OfficeConnection connect</P><P>INFO: connected: 'socket,host=127.0.0.1,port=8102,tcpNoDelay=1'</P><P>2016-10-19 19:38:22,250&nbsp; INFO&nbsp; [management.subsystems.ChildApplicationContextFactory] [localhost-startStop-1] Startup of 'OOoJodconverter' subsystem, ID: [OOoJodconverter, default] complete</P></BODY></HTML> Wed, 19 Oct 2016 22:05:36 GMT https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278488#M231618 pcharsle 2016-10-19T22:05:36Z Re: Document Preview does not display the latest version of a document https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278489#M231619 <HTML><HEAD></HEAD><BODY><P><B>pcharsle _</B>​ We have encountered the same issue with the latest versions of Alfresco Community edition and are working on a fix. What version of Alfresco are you using?</P></BODY></HTML> Thu, 20 Oct 2016 07:41:59 GMT https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278489#M231619 bhagyas 2016-10-20T07:41:59Z Re: Document Preview does not display the latest version of a document https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278490#M231620 <HTML><HEAD></HEAD><BODY><P>We are using Alfresco Enterprise 5.1.1. Since we can find no clues in the log files. We are checking regularly to ensure versioning is working and if not, we restart Alfresco. This is not ideal!</P></BODY></HTML> Fri, 21 Oct 2016 00:34:33 GMT https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278490#M231620 pcharsle 2016-10-21T00:34:33Z Re: Document Preview does not display the latest version of a document https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278491#M231621 <HTML><HEAD></HEAD><BODY><P>Here is the issue and our proposed solution:</P><P><A href="https://issues.alfresco.com/jira/browse/ALF-21761" title="https://issues.alfresco.com/jira/browse/ALF-21761" rel="nofollow noopener noreferrer">[ALF-21761] Preview not updated after new versions, AOS and manual upload - Alfresco JIRA</A></P><P>I suggest you file a support case (if you haven't already) and point them to this issue. </P></BODY></HTML> Fri, 21 Oct 2016 12:17:21 GMT https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278491#M231621 loftux 2016-10-21T12:17:21Z Re: Document Preview does not display the latest version of a document https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278492#M231622 <HTML><HEAD></HEAD><BODY><P>Hi Peter, Thanks for your reply. I am not sure if this is the same issue since we are not using AOS and the problem is not consistent. Currently, the preview is displaying the latest version and for this reason we haven't yet submitted a support case. However, as soon as the problem reoccurs we will submit a case and point them to your fix.</P></BODY></HTML> Mon, 24 Oct 2016 21:12:05 GMT https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278492#M231622 pcharsle 2016-10-24T21:12:05Z Re: Document Preview does not display the latest version of a document https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278493#M231623 <HTML><HEAD></HEAD><BODY><P>The issue was originally created as if only applying to AOS, but further testing revealed that it applies to whenever a new version is created.</P><P>Note that previews may work with the first version created, but fail on later versions.</P></BODY></HTML> Tue, 25 Oct 2016 09:17:47 GMT https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278493#M231623 loftux 2016-10-25T09:17:47Z Re: Document Preview does not display the latest version of a document https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278494#M231624 <HTML><HEAD></HEAD><BODY><P>We've now submitted a support case for this issue</P></BODY></HTML> Thu, 27 Oct 2016 02:23:18 GMT https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278494#M231624 pcharsle 2016-10-27T02:23:18Z Re: Document Preview does not display the latest version of a document https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278495#M231625 <HTML><HEAD></HEAD><BODY><P><B>Peter Löfgren</B>‌ and Others, I have just logged this post, is there any way you guys could help me out please :</P><P>The document preview just shows the first version of the document unless i press control + F5 and then it shows the right version , I can download the right version by pressing the download button ...</P><P>Your help is much appreciated .&nbsp;</P><P></P><P><A __default_attr="228283" __jive_macro_name="thread" _jive_internal="true" class="jive_macro_thread jive_macro link-titled" href="https://community.alfresco.com/thread/228283-preview-is-not-refreshed" rel="nofollow noopener noreferrer"></A>&nbsp;</P></BODY></HTML> Mon, 20 Feb 2017 06:38:16 GMT https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278495#M231625 rdorani 2017-02-20T06:38:16Z Re: Document Preview does not display the latest version of a document https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278496#M231626 <HTML><HEAD></HEAD><BODY><P>You can download and use Alfresco Community 201702GA, it should contain the fix for this issue that Loftux provided.</P></BODY></HTML> Mon, 20 Feb 2017 07:00:38 GMT https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278496#M231626 loftux 2017-02-20T07:00:38Z Re: Document Preview does not display the latest version of a document https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278497#M231627 <HTML><HEAD></HEAD><BODY><P>Is that a patch or a whole new install..what about all the folders I created and security etc..do i need to redo all of that work if its a new install ? where do i find the download sorry i am new to this .</P></BODY></HTML> Mon, 20 Feb 2017 07:36:51 GMT https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278497#M231627 rdorani 2017-02-20T07:36:51Z Re: Document Preview does not display the latest version of a document https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278498#M231628 <HTML><HEAD></HEAD><BODY><P>You can find it here</P><P><A href="https://migration33.stage.lithium.com/docs/DOC-6576">Alfresco Community Edition 201702 GA Release Notes</A>&nbsp;</P><P><A href="https://migration33.stage.lithium.com/docs/DOC-6641">Alfresco Community Edition file list 201702</A>&nbsp; (pick the alfresco-community-distribution and just replace the war files).</P><P>General advice on upgrade</P><P><A class="link-titled" href="http://docs.alfresco.com/community/concepts/ch-upgrade.html" title="http://docs.alfresco.com/community/concepts/ch-upgrade.html" rel="nofollow noopener noreferrer">Upgrading | Alfresco Documentation</A>&nbsp;</P><P>If you have further questions on upgrades, please search this forum or start a new topic, as this topic is not about upgrades.</P></BODY></HTML> Mon, 20 Feb 2017 07:43:42 GMT https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278498#M231628 loftux 2017-02-20T07:43:42Z Re: Document Preview does not display the latest version of a document https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278499#M231629 <HTML><HEAD></HEAD><BODY><P>Thank you very much for your quick response and guidance. Regards Ray</P></BODY></HTML> Mon, 20 Feb 2017 07:46:56 GMT https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278499#M231629 rdorani 2017-02-20T07:46:56Z Re: Document Preview does not display the latest version of a document https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278500#M231630 <HTML><HEAD></HEAD><BODY><P>Hi&nbsp;<A __default_attr="100491" __jive_macro_name="user" _jive_internal="true" data-id="100491" data-objecttype="3" data-type="person" href="https://community.alfresco.com/people/loftux" rel="nofollow noopener noreferrer"></A></P><P>I have installed the new version and works perfectly fine.</P><P>I am having problems installing the War files as I get an error message the upgrade instructions are for unix and are not applicable and causes problems I logged the issue here in another forum as per your instructions I had no reply are you able to help with that please?</P><P><A href="https://migration33.stage.lithium.com/thread/228290">How to upgrade or How to redeploy War files into existing Alfresco ECM</A>&nbsp;</P></BODY></HTML> Wed, 22 Feb 2017 01:04:26 GMT https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278500#M231630 rdorani 2017-02-22T01:04:26Z Re: Document Preview does not display the latest version of a document https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278501#M231631 <HTML><HEAD></HEAD><BODY><P>I managed to redeploy the war files... somehow it worked this time around not sure what I did differently .</P><P>I essentially stopped tomcat, deleted the work folder , put the new War files in Webapps and started the tomcat again!!</P><P>The issue still remains so doesn't look like the fix was in War files</P></BODY></HTML> Wed, 22 Feb 2017 02:52:37 GMT https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278501#M231631 rdorani 2017-02-22T02:52:37Z Re: Document Preview does not display the latest version of a document https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278502#M231632 <HTML><HEAD></HEAD><BODY><P>A week on , I have tried everything to get this issue fixed but nothing has worked.&nbsp;</P><P>The WAR file upgrade failed.&nbsp;</P><P>Followed the steps to migrate the Contentstore that failed too and I can't just delete and reinstall this server because I have so much files etc in there... There doesnt seem to be an easy straight forward way of patching or upgrading this application at all.&nbsp;</P></BODY></HTML> Fri, 24 Feb 2017 04:22:26 GMT https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278502#M231632 rdorani 2017-02-24T04:22:26Z Re: Document Preview does not display the latest version of a document https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278503#M231633 <HTML><HEAD></HEAD><BODY><P>I know this forum is not for installation, but since no one is really discussing anything here anymore and others might end up here and have to face the problems i faced as a noob , here is an article i just published which i put together from reading many different blogs and article on how to deploy war files for alfresco .&nbsp;</P><P><A __default_attr="6632" __jive_macro_name="document" _jive_internal="true" class="jive_macro jive_macro_document link-titled" href="https://community.alfresco.com/docs/DOC-6632-how-to-re-deploy-war-files-in-an-existing-instance-of-alfresco-community-ecm" rel="nofollow noopener noreferrer"></A>&nbsp;</P></BODY></HTML> Sat, 25 Feb 2017 07:42:59 GMT https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278503#M231633 rdorani 2017-02-25T07:42:59Z Re: Document Preview does not display the latest version of a document https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278504#M231634 <HTML><HEAD></HEAD><BODY><P>Can help and in this case - <A _jive_internal="true" href="https://community.alfresco.com/thread/209303-document-preview-problem-was-fixed-by-changing-libreoffices-ctlsh-to-libreofficectlsh" rel="nofollow noopener noreferrer">Document preview problem was fixed by changing libreoffice's ctl.sh to libreoffice_ctl.sh</A></P></BODY></HTML> Thu, 18 May 2017 10:43:48 GMT https://connect.hyland.com/t5/alfresco-archive/document-preview-does-not-display-the-latest-version-of-a/m-p/278504#M231634 anon26949 2017-05-18T10:43:48Z