topic Unable To Remove Assistance Panel in Alfresco Archive https://connect.hyland.com/t5/alfresco-archive/unable-to-remove-assistance-panel/m-p/272089#M225219 <HTML><HEAD></HEAD><BODY><SPAN>I have seen a range of posts regarding this problem for some time ranging from it is still happening to it is resolved.&nbsp; I am using two instances of community v4.0d on CentOS 5.7 x86_64, with tomcat v6.28 for both the java container and as a proxy in front of a load balancer.&nbsp; I use haproxy v1.4.1 to load balance against both instances.&nbsp; Both instances have a primary store and share a replicated secondary store on an nfs mount.&nbsp; This all runs a separate virtual servers.&nbsp; This is a test rig as a proof of concept. Technically It is quit fast with low latency when I bomb it.&nbsp; `there are just some nagging software issues.</SPAN><BR /><BR /><SPAN>From a user acceptance point of view, the large (screen dominating) assistance panel does not want to go away.&nbsp; It may be related to the a fact that when you modify the dashboard, no currently configured dashlets show and if you added new dashlets they become accumulative with the existing (but not visible when editing).&nbsp; There is also no way of removing dashlets when you get duplicates for a similar reason.&nbsp; I have not tested this on a simple rig so my question is any body else having similar issues.&nbsp; Are these of my own making.&nbsp; I understand it is&nbsp; fairly complex build but it is a POC.</SPAN><BR /><BR /><SPAN>Thanks</SPAN><BR /><SPAN>Graham</SPAN></BODY></HTML> Wed, 07 Mar 2012 01:43:56 GMT gjhorne 2012-03-07T01:43:56Z Unable To Remove Assistance Panel https://connect.hyland.com/t5/alfresco-archive/unable-to-remove-assistance-panel/m-p/272089#M225219 I have seen a range of posts regarding this problem for some time ranging from it is still happening to it is resolved.&nbsp; I am using two instances of community v4.0d on CentOS 5.7 x86_64, with tomcat v6.28 for both the java container and as a proxy in front of a load balancer.&nbsp; I use haproxy v1.4.1 t Wed, 07 Mar 2012 01:43:56 GMT https://connect.hyland.com/t5/alfresco-archive/unable-to-remove-assistance-panel/m-p/272089#M225219 gjhorne 2012-03-07T01:43:56Z Re: Unable To Remove Assistance Panel https://connect.hyland.com/t5/alfresco-archive/unable-to-remove-assistance-panel/m-p/272090#M225220 <HTML><HEAD></HEAD><BODY><SPAN>More of an update on what I have found.&nbsp; </SPAN><BR /><BR /><SPAN>If I customise the site and choose a different site theme, it then lets me successfully remove the assistance panel (</SPAN><EM>temporarily as I will explain</EM><SPAN>). </SPAN><BR /><BR /><SPAN>When customising the site dashboard, no existing dashlets are shown in the columns when opened.&nbsp; Even after subsequent modifications during the same session.&nbsp; Dashlets can be added and column layout changes can be made, and these all display (</SPAN><EM>even duplicates</EM><SPAN>) when refreshed.&nbsp; Modifications exist when sourcing from either sever in the cluster. I can alternatively switch to different servers using the load balancer to prove this point.&nbsp; But after a complete restart with both servers taken down and then restart one server at a time, almost all layout changes are lost.&nbsp; The dashboard layout goes back to the default of small plus large pair of columns and the default configured dashlets.&nbsp; Even the assistance panel returns (the cat come coming back). The only change that persists is the theme. </SPAN><BR /><BR /><SPAN>So I can conclude (I think) that some form of caching IS working bidirectionally between the servers.</SPAN><BR /><SPAN>As changes only last the life cycle of an existing server staying alive, the </SPAN><STRONG>changes are not persistently stored but only make it to cache</STRONG><SPAN>.&nbsp; The cache is then propagated from the existing to the newly started server keeping them alive.</SPAN><BR /><BR /><SPAN>So my question is -&nbsp; </SPAN><STRONG>Where are the dashboard changes persisted?</STRONG><SPAN>&nbsp; I assume in the database somewhere.&nbsp; </SPAN><STRONG>Which table.colums is used?</STRONG><SPAN>&nbsp; I suppose it is get down into the code but I was hoping someone else may have struck this.&nbsp; By the way it is a postgresql-9 database.&nbsp; I ant see any logging errors.&nbsp;&nbsp; Maybe I will switch to debug before I open eclipse. on this.</SPAN><BR /><BR /><SPAN>Regards</SPAN><BR /><SPAN>Graham</SPAN></BODY></HTML> Thu, 08 Mar 2012 21:37:24 GMT https://connect.hyland.com/t5/alfresco-archive/unable-to-remove-assistance-panel/m-p/272090#M225220 gjhorne 2012-03-08T21:37:24Z