topic Re: Folder won't open in Alfresco Archive

Folder won't open

joekings — Fri, 20 Jul 2012 19:39:21 GMT

I have an sub- folder inside my repository that I can't open. There are ten files in it and I can access each file individually through the workstore but whenever I try to open the folder it hangs with a "loading document library" message and just spins and spins. I checked the error logs but the

Re: Folder won't open

mitpatoliya — Wed, 25 Jul 2012 08:30:26 GMT

are you able to open that via CIFS or webdev?

Re: Folder won't open

joekings — Thu, 02 Aug 2012 05:03:49 GMT

I can't open the folder through any means. I figured out that it was a certain file in the folder because when I moved that file into a different folder that folder would not open and the folder the file had been in did open. I am not sure though what was wrong with the file to cause this behavior because after i deleted it and reuploaded it the folder was able to open fine. I made no changes to the file so it was the same version that had been uploaded the first time

Re: Folder won't open

mitpatoliya — Thu, 02 Aug 2012 11:48:11 GMT

So the problem is solved?
Have you checked in the logs? during upload of that file you may have some error logs.

Re: Folder won't open

joekings — Wed, 22 Aug 2012 00:17:21 GMT

The issue still persists, it seems sort of random. Folders will just stop opening and won't work. I can still access the files and what I do is go and dowload the files, delete the files one by one until the folder is able to be opened. That leads me to what I call a "culprit" file because it's the one that was preventing the folder from opening. However if I reupload the downloaded file, the folder is fine, it opens with no problems. I really don't know what could be wrong with the files to cause this type of behavior.

Re: Folder won't open

mitpatoliya — Tue, 28 Aug 2012 06:49:07 GMT

Have you observed any similarity in the culprit files?
Like type of files causing the problem? Or are you getting any error in the logs?

Re: Folder won't open

joekings — Tue, 04 Sep 2012 19:46:50 GMT

The files are all pdfs, but that seems to be the only common denominator, however it only happens with some PDFs, a small minority, not the majority of PDFS. At first I thought they might be password protected but none of them are. The logs show no errors because when I click on the link nothing fires, the only differene I see is that in folders that work, a call is made to /share/proxy/folder name but that call is never made on the folders that don't work.

Re: Folder won't open

dojr — Wed, 26 Sep 2012 13:41:23 GMT

I had the same issue (Alfresco 4.0.e). For me the problem was on pdf metadata. The title was too long (120 characters).
If your problem is the same on your error logs you should see some messages about lenght.