topic Re: File upload fails and Alfresco becomes unusable in Alfresco Archive

File upload fails and Alfresco becomes unusable

acommons — Fri, 04 Mar 2011 11:51:45 GMT

Version Information: Alfresco 3.4.d running on RHEL 5.5 Xen para-virtualized CentOS 5.5.While uploading a number of files into a Document Library the upload freezes and one of the files displays as having caused an error (orange background to file name). I stopped the upload reasonably cleanly - I w

Re: File upload fails and Alfresco becomes unusable

gnyce — Fri, 04 Mar 2011 16:13:59 GMT

The catalina.out entries you posted weren't especially helpful. Is it possible you are hitting a bug with uploading a specific PDF file? After you reinstall and start Alfresco for the first time, find where it keeps the PDFBox1.2.1 and FontBox1.2.2 jar files. Replace those files with PDFBox1.3.1 and FontBox 1.3.1 jar files… Google is your friend to help you find them. Make sure you move the existing 2 jar files elsewhere… dont' rename the newer files. Stop/start Alfresco… then try your upload test again (same set of files)… see if you run into the same thing.

Re: File upload fails and Alfresco becomes unusable

acommons — Fri, 04 Mar 2011 22:12:57 GMT

I suspect the bug is associated with a particular PDF file. I think I know which one and I think it is repeatable. So I can try out the newer versions of PDFbox and FontBox as you have suggested.

What concerns me more is the effect this error has on Alfresco. The fact that it maims itself really worries me. I would really like to know how to recover from the broken state rather than blowing everything away. I would prefer that it never maimed itself in the first place regardless of the error, the possibility of hours of work going down the tubes at the drop of a hat is not comforting.

cheers

Re: File upload fails and Alfresco becomes unusable

acommons — Sat, 05 Mar 2011 00:12:42 GMT

I downloaded the 1.5.0 versions of PDFBox and FontBox from apache.org and replaced the 1.2.1 versions in Alfresco (note that the names are lowercase in the file system) and so far it seems to have solved the problem. I went for the 1.5.0 rather than the 1.3.1 versions on the assumption that there would be more bug fixes but this may also introduce more incompatibilities.

I'm not marking this solved just yet because I have no idea if replacing these jars with newer versions introduces other problems, only time and blundering around will tell.

Thanks for the suggestion

cheers

Re: File upload fails and Alfresco becomes unusable

ahalil — Thu, 31 Mar 2011 14:30:26 GMT

Hi I recently came across this problem and the fix mentioned worked.

acommons - I agree with you that this just masks the issue however I managed to remove the bad upload by going via CIFS and deleting. Hope this helps anyone else who's come across this and wondered how to remove the bad PDF without having to delete a whole site!

Re: File upload fails and Alfresco becomes unusable

jambrosino — Sat, 04 Jun 2011 13:00:19 GMT

I had a similar problem.
Running Alfresco Community 3.4d on Ubuntu 10.04 LTS. As with other contributors in this thread, it appeared that just certain pdf files were causing Tomcat, and of course, Alfresco to crash. I followed the instructions to replace FontBox & PDFBox, and that solved the crashing, but the uploaded file and its containing folder remained unusable unless I deleted the file through FTP.

I tried upgrading/replacing Java as outlined in other threads, and while Alfresco worked fine, it didn't help the pdf problem.

Finally, I looked more closely at the .pdfs themselves. The offending files had had security applied. Not a user password to prevent actually opening the file, but either encryption to prevent them being text searched, or copy or print protection, with no user password applied. If I removed the protection via Adobe Acrobat, the files worked fine when uploaded to Alfresco Share.

Obviously, if you've only uploaded a couple of pdfs it's easy to find the culprit, but if you have dozens, it's not so easy. Adobe Acrobat Professional allows you to batch process files to remove the encryption, tutorial here - http://blogs.adobe.com/acrobatforlifesciences/2010/04/removing_security_from_pdfs_in/

You can batch process entire folders, if a file has security applied, it will remove it, if a file doesn't, it won't matter if it's processed. While Acrobat Pro isn't cheap (I don't know if these features are available on any of the Foxit products) it certainly saved a lot of time in terms of getting things back up and running.

Re: File upload fails and Alfresco becomes unusable

wali — Sun, 14 Jul 2013 05:48:13 GMT

Dear team,
i am using alfresco 3.4d and i facing the issue with Rule and Email.
i have created a rule on folder to send email whenever document uploaded but the rule doesn't work for user except administrator account..

what i noticed that there is an issue with template loading for the user.users doesn't have permission to access the email template..
below is the error log.

User:wali ERROR [action.executer.MailActionExecuter] Failed to send email to [wali]
org.springframework.mail.MailPreparationException: Could not prepare mail; nested exception is org.alfresco.service.cmr.repository.TemplateException: 06070027 06070026 Access Denied. You do not have the appropriate permissions to perform this operation.
   at org.springframework.mail.javamail.JavaMailSenderImpl.send(JavaMailSenderImpl.java:368)
   at org.springframework.mail.javamail.JavaMailSenderImpl.send(JavaMailSenderImpl.java:345)
   at org.alfresco.repo.action.executer.MailActionExecuter.executeImpl(MailActionExecuter.java:439)
   at org.alfresco.repo.action.executer.ActionExecuterAbstractBase.execute(ActionExecuterAbstractBase.java:133)
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
   at java.lang.reflect.Method.invoke(Method.java:597)
   at org.alfresco.repo.management.subsystems.SubsystemProxyFactory$1.invoke(SubsystemProxyFactory.java:65)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
   at $Proxy265.execute(Unknown Source)
   at org.alfresco.repo.action.ActionServiceImpl.directActionExecution(ActionServiceImpl.java:749)
   at org.alfresco.repo.action.executer.CompositeActionExecuter.executeImpl(CompositeActionExecuter.java:66)
   at org.alfresco.repo.action.executer.ActionExecuterAbstractBase.execute(ActionExecuterAbstractBase.java:133)
   at org.alfresco.repo.action.ActionServiceImpl.directActionExecution(ActionServiceImpl.java:749)
   at org.alfresco.repo.action.ActionServiceImpl.executeActionImpl(ActionServiceImpl.java:675)
   at org.alfresco.repo.action.ActionServiceImpl.executeAction(ActionServiceImpl.java:540)
   at sun.reflect.GeneratedMethodAccessor579.invoke(Unknown Source)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
   at java.lang.reflect.Method.invoke(Method.java:597)
   at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:307)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:183)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:150)
   at org.alfresco.repo.security.permissions.impl.AlwaysProceedMethodInterceptor.invoke(AlwaysProceedMethodInterceptor.java:34)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:44)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.alfresco.repo.audit.AuditMethodInterceptor.proceedWithAudit(AuditMethodInterceptor.java:217)
   at org.alfresco.repo.audit.AuditMethodInterceptor.proceed(AuditMethodInterceptor.java:184)
   at org.alfresco.repo.audit.AuditMethodInterceptor.invoke(AuditMethodInterceptor.java:137)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:107)
   at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
   at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
   at $Proxy37.executeAction(Unknown Source)
   at org.alfresco.repo.rule.RuleServiceImpl.executeRule(RuleServiceImpl.java:1165)
   at org.alfresco.repo.rule.RuleServiceImpl.executePendingRule(RuleServiceImpl.java:1133)
   at org.alfresco.repo.rule.RuleServiceImpl.executePendingRulesImpl(RuleServiceImpl.java:1092)
   at org.alfresco.repo.rule.RuleServiceImpl.executePendingRules(RuleServiceImpl.java:1065)
   at org.alfresco.repo.rule.RuleTransactionListener.beforeCommit(RuleTransactionListener.java:57)
   at org.alfresco.repo.transaction.AlfrescoTransactionSupport$TransactionSynchronizationImpl.doBeforeCommit(AlfrescoTransactionSupport.java:732)
   at org.alfresco.repo.transaction.AlfrescoTransactionSupport$TransactionSynchronizationImpl.doBeforeCommit(AlfrescoTransactionSupport.java:712)
   at org.alfresco.repo.transaction.AlfrescoTransactionSupport$TransactionSynchronizationImpl.beforeCommit(AlfrescoTransactionSupport.java:672)
   at org.springframework.transaction.support.TransactionSynchronizationUtils.triggerBeforeCommit(TransactionSynchronizationUtils.java:95)
   at org.springframework.transaction.support.AbstractPlatformTransactionManager.triggerBeforeCommit(AbstractPlatformTransactionManager.java:927)
   at org.springframework.transaction.support.AbstractPlatformTransactionManager.processCommit(AbstractPlatformTransactionManager.java:737)
   at org.springframework.transaction.support.AbstractPlatformTransactionManager.commit(AbstractPlatformTransactionManager.java:723)
   at org.springframework.transaction.interceptor.TransactionAspectSupport.commitTransactionAfterReturning(TransactionAspectSupport.java:394)
   at org.alfresco.util.transaction.SpringAwareUserTransaction.commit(SpringAwareUserTransaction.java:472)
   at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:403)
   at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:253)
   at org.alfresco.repo.action.AsynchronousActionExecutionQueueImpl$ActionExecutionWrapper$1.doWork(AsynchronousActionExecutionQueueImpl.java:452)
   at org.alfresco.repo.security.authentication.AuthenticationUtil.runAs(AuthenticationUtil.java:508)
   at org.alfresco.repo.action.AsynchronousActionExecutionQueueImpl$ActionExecutionWrapper.run(AsynchronousActionExecutionQueueImpl.java:455)
   at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
   at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
   at java.lang.Thread.run(Thread.java:619)
Caused by: org.alfresco.service.cmr.repository.TemplateException: 06070027 06070026 Access Denied. You do not have the appropriate permissions to perform this operation.
   at org.alfresco.repo.processor.TemplateServiceImpl.processTemplate(TemplateServiceImpl.java:183)
   at org.alfresco.repo.processor.TemplateServiceImpl.processTemplate(TemplateServiceImpl.java:194)
   at org.alfresco.repo.action.executer.MailActionExecuter$1.prepare(MailActionExecuter.java:397)
   at org.springframework.mail.javamail.JavaMailSenderImpl.send(JavaMailSenderImpl.java:353)
   … 57 more
Caused by: org.alfresco.repo.security.permissions.AccessDeniedException: 06070026 Access Denied. You do not have the appropriate permissions to perform this operation.
   at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:48)

Re: File upload fails and Alfresco becomes unusable

wali — Sun, 28 Jul 2013 08:04:23 GMT

Dear Team,
please let me know if there is any solution for this..