topic Re: Charsets for Imap .eml Mails not working correctly in Alfresco Archive

Charsets for Imap .eml Mails not working correctly

olipage — Fri, 10 Dec 2010 08:40:42 GMT

Hi guys,We have a running testsetup with latest alfresco 3.4 Community with authentication against AD, and try to establish some kind of Collaborating File/Mail Archiv. So far so good, but when trying to put mails into alfresco via imap (no attachment extraction configured) we see that the .eml does

Re: Charsets for Imap .eml Mails not working correctly

mrogers — Fri, 10 Dec 2010 08:46:54 GMT

Hi guys,
The message does not show up correctly after being transformed to .eml

How are you attempting to "view" the file.

Re: Charsets for Imap .eml Mails not working correctly

loftux — Fri, 10 Dec 2010 08:55:59 GMT

Hi,

This may be due to the fact that determining the true character encoding is not as easy as one would expect. There is a setting in Alfresco for the default character set to use if Alfresco is unable to find out the correct one. You can try to override this by creating a file in tomcat/shared/classes/alfresco/extension. Name it something like default-encoding-context.xml and put this into it

<?xml version='1.0' encoding='UTF-8'?>
<!DOCTYPE beans PUBLIC '-//SPRING//DTD BEAN//EN' 'http://www.springframework.org/dtd/spring-beans.dtd'>
 
<beans>

    <!– Characterset decoder –>
   <!– Changing default character set to ISO-8859-1 instead of UTF-8 –>
    <bean id="charset.finder" class="org.alfresco.repo.content.encoding.ContentCharsetFinder">
      <property name="defaultCharset">
         <value>ISO-8859-1</value>
      </property>
      <property name="mimetypeService">
         <ref bean="mimetypeService"/>
      </property>
      <property name="charactersetFinders">
         <list>
            <bean class="org.alfresco.encoding.GuessEncodingCharsetFinder" />
         </list>
      </property>
    </bean>
         
</beans>‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

Change ISO-8859-1 to something else if you prefer.
This setup is in some circumstances better, it easier to detect UTF-8 than ISO-8859-1. So if it is not UTF-8, assume ISO-8859-1

I've seen some commits in HEAD that further may improve Alfresco detection algorithms in coming versions

Re: Charsets for Imap .eml Mails not working correctly

olipage — Fri, 10 Dec 2010 09:00:19 GMT

hi,

ok, it is mailspecific. because there are mails that work correctly, and others not. i just found a working example for both.

the characters are display incorrectly in: alfresco explorer, preview, thunderbird/outlook native opening the .eml from cifs, and via imap from within thunderbird/outlook.

it seems at first sight, the mail that does not work was written on a mobile device, but i have to further investigate. not sure about this.

cheers,

Oliver Zieger

Hofburg Vienna

Re: Charsets for Imap .eml Mails not working correctly

olipage — Fri, 10 Dec 2010 09:05:54 GMT

Hi,

This may be due to the fact that determining the true character encoding is not as easy as one would expect. There is a setting in Alfresco for the default character set to use if Alfresco is unable to find out the correct one. You can try to override this by creating a file in tomcat/shared/classes/alfresco/extension. Name it something like default-encoding-context.xml and put this into it

this should be really helpful for us. you are right with this. thanks a lot in the meantime!

Oliver Zieger

Hofburg Vienna

Re: Charsets for Imap .eml Mails not working correctly

mrogers — Fri, 10 Dec 2010 09:34:44 GMT

Yes there are some character set fixes on 3.4 making their way through validation at the moment.

Re: Charsets for Imap .eml Mails not working correctly

olipage — Tue, 14 Dec 2010 12:23:26 GMT

thanks for the info…

kind regards,

Oliver Zieger

Hofburg Vienna

Re: Charsets for Imap .eml Mails not working correctly

olipage — Tue, 14 Dec 2010 15:31:13 GMT

hey guys,

i think i could narrow it down a little. after enabling a default charset as mentioned in one of the replies, i found out, that this happens when converting a html mail -> to plain-text mail.

all mails that do work, have been plain text mails originally!

maybe this helps somehow.

cheers, Oliver

Re: Charsets for Imap .eml Mails not working correctly

olipage — Fri, 11 Feb 2011 14:42:16 GMT

hey guys,

after upgrading to 3.4c this seems to work for me 😉 - i still have the setting overriding default charset as mentioned in the posts before, but otherwise my html mails stay html mails, and special characters are showing correctly 😉

awsome, i love it…

Oliver