topic Re: OPenOffice previewer crashing in Alfresco Archive

OPenOffice previewer crashing

andyhorton — Tue, 07 Feb 2012 10:32:06 GMT

Hello,I have Alfresco 4 installed on CentOS. From time to time Alfresco shares stops previewing documents. A reboot of the system seems to fix it. Weirdly, restarting Alfresco alone does not fix it - although I need to check that as I cannot see why that would be the case. Anyway, I have looked into

Re: OPenOffice previewer crashing

andyhorton — Tue, 06 Mar 2012 09:50:18 GMT

*BUMP*

Anybody got any ideas?

Re: OPenOffice previewer crashing

ashex — Fri, 23 Mar 2012 04:41:48 GMT

I've been experiencing this problem and am currently investigating it, can you post your config for openoffice? I'm running CentOS 6.2

ooo.exe=/usr/bin/soffice
ooo.enabled=true
jodconverter.officeHome=/usr/bin/openoffice.org
jodconverter.portNumbers=8101
jodconverter.enabled=true
img.exe=/usr/bin/convert
swf.exe=/usr/local/bin/pdf2swf

Re: OPenOffice previewer crashing

telesight — Sat, 24 Mar 2012 20:08:28 GMT

When I upload an .odt document and I want to preview it, I get the message that the system can not give a preview of the document.

Configuration:
Alfresco installed with alfresco-community-4.0.d-installer-linux-x64.bin
on Ubuntu 10.04 in a Proxmox virtual environment.

Re: OPenOffice previewer crashing

andyhorton — Mon, 26 Mar 2012 09:54:15 GMT

Ashex,

Here is my OO config:

### External executable locations ###
ooo.exe=/opt/alfresco/openoffice/program/soffice.bin
ooo.enabled=true
ooo.port=8100
ooo.port=8100
img.root=/opt/alfresco/common
img.dyn=${img.root}/lib
img.exe=${img.root}/bin/convert
swf.exe=/opt/alfresco/common/bin/pdf2swf
jodconverter.enabled=false
jodconverter.officeHome=/opt/alfresco/openoffice
jodconverter.portNumbers=8100

What does this tell you?

Re: OPenOffice previewer crashing

ashex — Tue, 27 Mar 2012 21:08:08 GMT

Remove that second ooo.port, don't think that'll cause issues but it's not needed. You should also commend out the jodconvertor lines since you're running community.

Looks like you're using the alfresco bin installed, I setup ours from scratch. My recommendation would be to test that you can still connect to the document server when it stops working in alfresco. You can try doing a simple telnet but that wouldn't be enough, you should probably install jodconverter and try converting a document.

Also, check your logs as OOOdirect can be very verbose when it stops working. I think for the binary installer it'll be /opt/alfresco/alfresco.log, check what it's set to in log4j.properties under $TOMCAT_HOME/webapps/alfresco/WEB-INF/classes

My issue turned out to be a missing package, I still have problems with complex documents but it's not related.

To answer your other questions, you should be able to start OpenOffice manually (I did that while testing) by running the same command with the proper args.

Re: OPenOffice previewer crashing

andyhorton — Mon, 28 May 2012 16:04:57 GMT

Remove that second ooo.port, don't think that'll cause issues but it's not needed. You should also commend out the jodconvertor lines since you're running community.

Did that, and the previewer does not seem to have crashed since then.

Thanks.

Andy