topic Internal Error 500 in Alfresco Archive https://connect.hyland.com/t5/alfresco-archive/internal-error-500/m-p/258223#M211353 <HTML><HEAD></HEAD><BODY><SPAN>Hi,</SPAN><BR /><BR /><SPAN>I am having a small problem which I am unable to trace. Whenever I or anyone else click on a document link, an internal error is generated. I could still preview or download the document but was unable to figure out why the internal error keep coming up. Here is the internal error code.</SPAN><BR /><BR /><PRE class="language-none line-numbers"><CODE>An error has occured in the Share component: /share/service/components/comments/list.<BR />It responded with a status of 500 - Internal Error.<BR />Error Code Information: 500 - An error inside the HTTP server which prevented it from fulfilling the request.<BR />Error Message: 05220012 Failed to execute script 'classpath*:alfresco/site-webscripts/org/alfresco/components/comments/comments-list.get.js': 05220011 TypeError: Cannot call method "substring" of undefined (file:/E:/Alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/comments/comments-list.get.js#1625)<BR />Server: Alfresco Spring WebScripts - v1.0.0 (Release 1082) schema 1,000<BR />Time: 22 Jun 2012 4:30:51 PM<BR />Click here to view full technical information on the error.<BR />Exception: org.mozilla.javascript.EcmaError - TypeError: Cannot call method "substring" of undefined (file:/E:/Alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/comments/comments-list.get.js#1625)<BR />org.mozilla.javascript.ScriptRuntime.constructError(ScriptRuntime.java:3350)<BR />org.mozilla.javascript.ScriptRuntime.constructError(ScriptRuntime.java:3340)<BR />org.mozilla.javascript.ScriptRuntime.typeError(ScriptRuntime.java:3356)<BR />org.mozilla.javascript.ScriptRuntime.typeError2(ScriptRuntime.java:3375)<BR />org.mozilla.javascript.ScriptRuntime.undefCallError(ScriptRuntime.java:3394)<BR />org.mozilla.javascript.ScriptRuntime.getPropFunctionAndThis(ScriptRuntime.java:2026)<BR />org.mozilla.javascript.gen.c82._c45(file:/E:/Alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/comments/comments-list.get.js:1625)<BR />org.mozilla.javascript.gen.c82.call(file:/E:/Alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/comments/comments-list.get.js)<BR />org.mozilla.javascript.optimizer.OptRuntime.callName0(OptRuntime.java:108)<BR />org.mozilla.javascript.gen.c82._c0(file:/E:/Alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/comments/comments-list.get.js:1646)<BR />org.mozilla.javascript.gen.c82.call(file:/E:/Alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/comments/comments-list.get.js)<BR />org.mozilla.javascript.ContextFactory.doTopCall(ContextFactory.java:393)<BR />org.mozilla.javascript.ScriptRuntime.doTopCall(ScriptRuntime.java:2834)<BR />org.mozilla.javascript.gen.c82.call(file:/E:/Alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/comments/comments-list.get.js)<BR />org.mozilla.javascript.gen.c82.exec(file:/E:/Alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/comments/comments-list.get.js)<BR />org.springframework.extensions.webscripts.processor.JSScriptProcessor.executeScriptImpl(JSScriptProcessor.java:318)<BR />org.springframework.extensions.webscripts.processor.JSScriptProcessor.executeScript(JSScriptProcessor.java:192)<BR />org.springframework.extensions.webscripts.AbstractWebScript.executeScript(AbstractWebScript.java:1288)<BR />org.springframework.extensions.webscripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:86)<BR />org.springframework.extensions.webscripts.PresentationContainer.executeScript(PresentationContainer.java:70)<BR />org.springframework.extensions.webscripts.LocalWebScriptRuntimeContainer.executeScript(LocalWebScriptRuntimeContainer.java:240)<BR />org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:377)<BR />org.springframework.extensions.webscripts.AbstractRuntime.executeScript(AbstractRuntime.java:209)<BR />org.springframework.extensions.webscripts.WebScriptProcessor.executeBody(WebScriptProcessor.java:310)<BR />org.springframework.extensions.surf.render.AbstractProcessor.execute(AbstractProcessor.java:57)<BR />org.springframework.extensions.surf.render.RenderService.process(RenderService.java:599)<BR />org.springframework.extensions.surf.render.RenderService.renderSubComponent(RenderService.java:505)<BR />org.springframework.extensions.surf.render.RenderService.renderChromeInclude(RenderService.java:1284)<BR />org.springframework.extensions.directives.ChromeIncludeFreeMarkerDirective.execute(ChromeIncludeFreeMarkerDirective.java:81)<BR />freemarker.core.Environment.visit(Environment.java:274)<BR />freemarker.core.UnifiedCall.accept(UnifiedCall.java:126)<BR />freemarker.core.Environment.visit(Environment.java:221)<BR />freemarker.core.MixedContent.accept(MixedContent.java:92)<BR />freemarker.core.Environment.visit(Environment.java:221)<BR />freemarker.core.IfBlock.accept(IfBlock.java:82)<BR />freemarker.core.Environment.visit(Environment.java:221)<BR />freemarker.core.MixedContent.accept(MixedContent.java:92)<BR />freemarker.core.Environment.visit(Environment.java:221)<BR />freemarker.core.Environment.process(Environment.java:199)<BR />org.springframework.extensions.webscripts.processor.FTLTemplateProcessor.process(FTLTemplateProcessor.java:171)<BR />org.springframework.extensions.webscripts.WebTemplateProcessor.executeBody(WebTemplateProcessor.java:438)<BR />org.springframework.extensions.surf.render.AbstractProcessor.execute(AbstractProcessor.java:57)<BR />org.springframework.extensions.surf.render.RenderService.processRenderable(RenderService.java:204)<BR />org.springframework.extensions.surf.render.bean.ChromeRenderer.body(ChromeRenderer.java:95)<BR />org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:77)<BR />org.springframework.extensions.surf.render.bean.ChromeRenderer.render(ChromeRenderer.java:86)<BR />org.springframework.extensions.surf.render.RenderService.processComponent(RenderService.java:432)<BR />org.springframework.extensions.surf.render.bean.ComponentRenderer.body(ComponentRenderer.java:94)<BR />org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:77)<BR />org.springframework.extensions.surf.render.RenderService.renderComponent(RenderService.java:961)<BR />org.springframework.extensions.surf.render.RenderService.renderRegionComponents(RenderService.java:900)<BR />org.springframework.extensions.surf.render.RenderService.renderChromeInclude(RenderService.java:1263)<BR />org.springframework.extensions.directives.ChromeIncludeFreeMarkerDirective.execute(ChromeIncludeFreeMarkerDirective.java:81)<BR />freemarker.core.Environment.visit(Environment.java:274)<BR />freemarker.core.UnifiedCall.accept(UnifiedCall.java:126)<BR />freemarker.core.Environment.visit(Environment.java:221)<BR />freemarker.core.MixedContent.accept(MixedContent.java:92)<BR />freemarker.core.Environment.visit(Environment.java:221)<BR />freemarker.core.Environment.process(Environment.java:199)<BR />org.springframework.extensions.webscripts.processor.FTLTemplateProcessor.process(FTLTemplateProcessor.java:171)<BR />org.springframework.extensions.webscripts.WebTemplateProcessor.executeBody(WebTemplateProcessor.java:438)<BR />org.springframework.extensions.surf.render.AbstractProcessor.execute(AbstractProcessor.java:57)<BR />org.springframework.extensions.surf.render.RenderService.processRenderable(RenderService.java:204)<BR />org.springframework.extensions.surf.render.bean.ChromeRenderer.body(ChromeRenderer.java:95)<BR />org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:77)<BR />org.springframework.extensions.surf.render.bean.ChromeRenderer.render(ChromeRenderer.java:86)<BR />org.springframework.extensions.surf.render.bean.RegionRenderer.body(RegionRenderer.java:99)<BR />org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:77)<BR />org.springframework.extensions.surf.render.RenderService.renderRegion(RenderService.java:851)<BR />org.springframework.extensions.directives.RegionDirectiveData.render(RegionDirectiveData.java:91)<BR />org.springframework.extensions.surf.extensibility.impl.ExtensibilityModelImpl.merge(ExtensibilityModelImpl.java:388)<BR />org.springframework.extensions.surf.extensibility.impl.AbstractExtensibilityDirective.merge(AbstractExtensibilityDirective.java:169)<BR />org.springframework.extensions.surf.extensibility.impl.AbstractExtensibilityDirective.execute(AbstractExtensibilityDirective.java:137)<BR />freemarker.core.Environment.visit(Environment.java:274)<BR />freemarker.core.UnifiedCall.accept(UnifiedCall.java:126)<BR />freemarker.core.Environment.visit(Environment.java:221)<BR />freemarker.core.MixedContent.accept(MixedContent.java:92)<BR />freemarker.core.Environment.visit(Environment.java:221)<BR />freemarker.core.Environment.visit(Environment.java:406)<BR />freemarker.core.BodyInstruction.accept(BodyInstruction.java:93)<BR />freemarker.core.Environment.visit(Environment.java:221)<BR />freemarker.core.MixedContent.accept(MixedContent.java:92)<BR />freemarker.core.Environment.visit(Environment.java:221)<BR />freemarker.core.Macro$Context.runMacro(Macro.java:172)<BR />freemarker.core.Environment.visit(Environment.java:614)<BR />freemarker.core.UnifiedCall.accept(UnifiedCall.java:106)<BR />freemarker.core.Environment.visit(Environment.java:221)<BR />freemarker.core.MixedContent.accept(MixedContent.java:92)<BR />freemarker.core.Environment.visit(Environment.java:221)<BR />freemarker.core.Environment.process(Environment.java:199)<BR />org.springframework.extensions.webscripts.processor.FTLTemplateProcessor.process(FTLTemplateProcessor.java:171)<BR />org.springframework.extensions.webscripts.WebTemplateProcessor.executeBody(WebTemplateProcessor.java:438)<BR />org.springframework.extensions.surf.render.AbstractProcessor.execute(AbstractProcessor.java:57)<BR />org.springframework.extensions.surf.render.RenderService.processTemplate(RenderService.java:721)<BR />org.springframework.extensions.surf.render.bean.TemplateInstanceRenderer.body(TemplateInstanceRenderer.java:140)<BR />org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:77)<BR />org.springframework.extensions.surf.render.bean.PageRenderer.body(PageRenderer.java:85)<BR />org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:77)<BR />org.springframework.extensions.surf.render.RenderService.renderPage(RenderService.java:762)<BR />org.springframework.extensions.surf.mvc.PageView.dispatchPage(PageView.java:419)<BR />org.springframework.extensions.surf.mvc.PageView.renderView(PageView.java:314)<BR />org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.renderMergedOutputModel(AbstractWebFrameworkView.java:316)<BR />org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)<BR />org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1047)<BR />org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:817)<BR />org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:719)<BR />org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:644)<BR />org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:549)<BR />javax.servlet.http.HttpServlet.service(HttpServlet.java:617)<BR />javax.servlet.http.HttpServlet.service(HttpServlet.java:717)<BR />org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)<BR />org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)<BR />org.alfresco.web.site.servlet.MTAuthenticationFilter.doFilter(MTAuthenticationFilter.java:74)<BR />org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)<BR />org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)<BR />org.alfresco.web.site.servlet.SSOAuthenticationFilter.doFilter(SSOAuthenticationFilter.java:355)<BR />org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)<BR />org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)<BR />org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)<BR />org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)<BR />org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:470)<BR />org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)<BR />org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)<BR />org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)<BR />org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)<BR />org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.java:877)<BR />org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.process(Http11AprProtocol.java:594)<BR />org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1675)<BR />java.lang.Thread.run(Thread.java:662)<BR />Exception: org.springframework.extensions.webscripts.WebScriptException - 05220011 TypeError: Cannot call method "substring" of undefined (file:/E:/Alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/comments/comments-list.get.js#1625)<BR />org.springframework.extensions.webscripts.processor.JSScriptProcessor.executeScriptImpl(JSScriptProcessor.java:328)<BR />Exception: org.springframework.extensions.webscripts.WebScriptException - 05220012 Failed to execute script 'classpath*:alfresco/site-webscripts/org/alfresco/components/comments/comments-list.get.js': 05220011 TypeError: Cannot call method "substring" of undefined (file:/E:/Alfresco/tomcat/webapps/share/WEB-INF/classes/alfresco/site-webscripts/org/alfresco/components/comments/comments-list.get.js#1625)<BR />org.springframework.extensions.webscripts.processor.JSScriptProcessor.executeScript(JSScriptProcessor.java:200)<BR /><SPAN 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/><SPAN>The error come out when I used IE, Firefox and Chrome. Could someone figure out what I did wrong?</SPAN><BR /><BR /><SPAN>Thank you.</SPAN></BODY></HTML> Fri, 22 Jun 2012 08:45:52 GMT yaletech 2012-06-22T08:45:52Z Internal Error 500 https://connect.hyland.com/t5/alfresco-archive/internal-error-500/m-p/258223#M211353 Hi,I am having a small problem which I am unable to trace. Whenever I or anyone else click on a document link, an internal error is generated. I could still preview or download the document but was unable to figure out why the internal error keep coming up. Here is the internal error code.An error h Fri, 22 Jun 2012 08:45:52 GMT https://connect.hyland.com/t5/alfresco-archive/internal-error-500/m-p/258223#M211353 yaletech 2012-06-22T08:45:52Z Re: Internal Error 500 https://connect.hyland.com/t5/alfresco-archive/internal-error-500/m-p/258224#M211354 <HTML><HEAD></HEAD><BODY><SPAN>Each document has a list of comments below the preview.</SPAN><BR /><SPAN>Your error seems to be triggered while retrieving those comments so the preview works fine but the comments retrieving part is bugged.</SPAN><BR /><BR /><SPAN><SPAN>I don't know where it comes from, but you should try tracing it with the javascript debugger (</SPAN><A class="jive-link-external-small" href="http://" rel="nofollow noopener noreferrer">http://</A><SPAN>&lt;yourserver&gt;/alfresco/service/api/javascript/debugger)</SPAN></SPAN></BODY></HTML> Fri, 22 Jun 2012 09:23:58 GMT https://connect.hyland.com/t5/alfresco-archive/internal-error-500/m-p/258224#M211354 scouil 2012-06-22T09:23:58Z