topic Re: Unable to preview docs in Alfresco Archive

Unable to preview docs

cristina_aragon — Tue, 08 Feb 2011 11:43:57 GMT

Hi all!I´m newbie with Alfresco and just installed all bundled (soffice, Imagemagick, share, alfresco, awe, …) except for mysql (it´s on another machine).I'm testing my installation and within "alfresco" I have created one site with a "doc" document that I wish to see with "share".When I try to see

Re: Unable to preview docs

gnyce — Tue, 08 Feb 2011 13:53:09 GMT

edit your ~/tomcat/shared/classes/alfresco-global.properties and enable openoffice (true) from false… restart Alfresco, then try.

### External executable locations ###
ooo.enabled=true

Re: Unable to preview docs

cristina_aragon — Wed, 09 Feb 2011 07:59:32 GMT

Good morning!

Thanks for your answer:

I have set ooo.enable=true but nothing.

The only line that appears in the log file about soffice is:

08:46:29,982 INFO [management.subsystems.ChildApplicationContextFactory] Startup of 'OOoDirect' subsystem, ID: [OOoDirect, default] complete

I launch soffice with this command:

/Alfresco/openoffice/program/soffice.bin -accept="socket,host=localhost,port=8100;urp;StarOffice.ServiceManager" -nologo -headless -nofirststartwizard

(I have tried with the same command but ~/program/soffice (without .bin) but nothing appears. The message is the same)

What else can I try? (this issue is very relevant for us and without it nothing appears to be sense in a CM context)

Thanks in advance!
Cristina

Re: Unable to preview docs

cristina_aragon — Wed, 09 Feb 2011 10:42:33 GMT

Hi again!

I have test if I could preview pdf files but I can´t.
So my situation is that I can´t preview any type of file. The answer from server is the same:
The preview could not be loaded from the server.
These are my alfresco-global.properties options about that:

ooo.exe=/Alfresco/openoffice/program/soffice.bin
ooo.enabled=true
img.root=/Alfresco/common/
img.dyn=/Alfresco/common/lib
img.exe=/Alfresco/common/bin/convert
swf.exe=/Alfresco/common/bin/pdf2swf
jodconverter.enabled=true
jodconverter.officeHome=/Alfresco/openoffice
jodconverter.portNumbers=8101

The only thing that I can see in the log file as an error is:

GRAVE: A web application created a ThreadLocal with key of type [org.alfresco.repo.policy.BaseBehaviour.StackThreadLocal] (value [org.alfresco.repo.policy.BaseBehaviour$StackThreadLocal@36851b]) and a value of type [java.util.Stack] (value [[]]) but failed to remove it when the web application was stopped. To prevent a memory leak, the ThreadLocal has been forcibly removed.

Please, any help would be appreciate!
thanks in advance!
Cristina

Re: Unable to preview docs

gnyce — Wed, 09 Feb 2011 13:31:28 GMT

You should not have to manually launch openoffice, alfresco should start it. You should be able to, after starting alfresco, see soffice running (and listening on port 8100 I believe).

You don't say what OS this is on? If this is Linux - look in your ~/common/lib/ directory for libstdc++.so.5 - it should be a symlink, as I have below. If it is just a short-file, you need to correct that.

-rw-r–r– 1 root root 694K Nov 29 07:52 libstdc++.so.5.0.3
lrwxrwxrwx 1 root root 20 Feb 8 14:52 libstdc++.so.5 -> ./libstdc++.so.5.0.3

Re: Unable to preview docs

gnyce — Wed, 09 Feb 2011 13:43:33 GMT

Also - do you get valid output if you just run the ~/common/bin/pdf2swf binary?

Re: Unable to preview docs

cristina_aragon — Thu, 10 Feb 2011 10:51:43 GMT

Thanks for your replies gnyce!

But I keep on trying to preview doc or pdf files within share with no success.

I have done the soft link you say (it was a little file):

lrwxrwxrwx 1 root   root     16 feb 10 11:00 libstdc++.so.5 -> libstdc++.so.5.3
-rw-r–r– 1 tomcat si   710608 nov 29 13:52 libstdc++.so.5.0.3

Now I don´t launch soffice: it´s alfresco who launch soffice. This is the process:

/Alfresco/openoffice/program/soffice.bin -accept=socket,host=127.0.0.1,port=8100;urp;StarOffice.ServiceManager -env:UserInstallation=file:///Alfresco/alf_data/oouser -nologo -headless -nofirststartwizard -nocrashrep -norestore

When I stop alfresco, the soffice process keep alive …must I kill it?

From the command line I can get swf files from pdf correctly:

pdf2swf /root/2015_0001.pdf -o /root/2015_0001.swf
NOTICE Adding /usr/share/swftools/fonts to font directories
Creator:      Canon iR1022
Producer:     Canon iR1022
CreationDate: 20110120193539Z00'00'
Pages:        4
Linearized:   no
Encrypted:    no
NOTICE processing PDF page 1 (599x837:0:0) (move:0:0)
NOTICE file contains jpeg pictures
NOTICE file contains pbm pictures (masked)
NOTICE processing PDF page 2 (599x837:0:0) (move:0:0)
NOTICE processing PDF page 3 (599x837:0:0) (move:0:0)
NOTICE processing PDF page 4 (599x837:0:0) (move:0:0)
NOTICE SWF written

Ah! My OS is CentOS 5.5. What else could I try?
Thans in advance for your help!
Cristina

Re: Unable to preview docs

cristina_aragon — Thu, 10 Feb 2011 11:44:47 GMT

I just created a HTML Content and neither can I preview it! (something is wrong!!!)

Re: Unable to preview docs

cristina_aragon — Tue, 15 Feb 2011 09:58:22 GMT

Finally, I found the solution: It was the library issue. It seems that in CentOs5.5, the soft link that bundles within alfrescofor libstdc++.so.5 doesn´t work, so you have to delete it and create a new link in this manner:

libstdc++.so.5 -> libstdc++.so.5.0.3

Now, I can preview html, docs and pdfs! (I haven´t test other type of files)

Thanks to all!

Cristina

Re: Unable to preview docs

jtk — Thu, 17 Feb 2011 21:44:36 GMT

I was running into this problem with a fresh install on Ubuntu 9.04 Desktop, after running the .bin installer.

I installed OpenOffice 3.3 (package comes with 3.2 and 3.2 is preinstalled on Ubuntu, need 3.2.1 or higher). That fixed the thumbnail views (along with doc and docx preview, once you had previewing working).

For the previewer, I updated the pdf2swf to the latest version in the repository using apt-get. (apt-get install swftools)

Then I just had to change:

ooo.exe="filepath/soffice.bin"
ooo.enabled=true
swf.exe="filepath/pdf2swf"

Also changed:
jodconverter.officeHome="filepath/openoffice.org3

Seems to work so far.

Re: Unable to preview docs

ptx — Sat, 02 Apr 2011 18:25:22 GMT

Great post,
Thanks for all.
……………………………………

Preview could not be loaded from the server ===> google Searches

Re: Unable to preview docs

eddz1949 — Sun, 03 Apr 2011 13:19:50 GMT

You should not have to manually launch openoffice, alfresco should start it. You should be able to, after starting alfresco, see soffice running (and listening on port 8100 I believe).

You don't say what OS this is on? If this is Linux - look in your ~/common/lib/ directory for libstdc++.so.5 - it should be a symlink, as I have below. If it is just a short-file, you need to correct that.

-rw-r–r– 1 root root 694K Nov 29 07:52 libstdc++.so.5.0.3
lrwxrwxrwx 1 root root 20 Feb 8 14:52 libstdc++.so.5 -> ./libstdc++.so.5.0.3

I have the same problem on my 'puter, I am using Windows starter. Could I also apply this codes?