topic Deleting a filed record/document in Alfresco Archive

Deleting a filed record/document

croc — Thu, 04 Nov 2010 09:35:50 GMT

Hi guys,I have uploaded a file in RM, then I filed it to another folder. But the problem is I can not delete the file anymore, even the original file. I get Could not delete 'File name' message. All files which have not been file are deletable without any error.Could someone help meThanks,Croc.

Re: Deleting a filed record/document

rwetherall — Thu, 11 Nov 2010 10:11:04 GMT

Hi,

Have you declared the record? Or is simply filed and incomplete?

Cheers,
Roy

Re: Deleting a filed record/document

croc — Thu, 11 Nov 2010 10:48:02 GMT

No i haven't declared it as a record. I have just added a file then, file it.

Thanks,
Croc

Re: Deleting a filed record/document

rwetherall — Wed, 17 Nov 2010 11:34:23 GMT

Hi,

Does the user performing the delete operation have the capability to delete records?

Cheers,
Roy

Re: Deleting a filed record/document

croc — Wed, 17 Nov 2010 12:08:05 GMT

Yes, I have logged in as an Administrator.

Thanks,
Croc

Re: Deleting a filed record/document

rwetherall — Thu, 18 Nov 2010 15:53:52 GMT

Have you added the admin user to the records management administration group?

Re: Deleting a filed record/document

croc — Fri, 19 Nov 2010 09:02:33 GMT

yes, I did. I went to RM, management console, and added the admin user to the RM administrator group

Re: Deleting a filed record/document

rwetherall — Sun, 21 Nov 2010 23:24:22 GMT

Ok, I can't think of any obvious reason why this wouldn't work then.

Perhaps you could raise an issue in JIRA (issues.alfresco.com) detailing the steps that need to be taken to reproduce the problem and we can take a look in more detail.

Cheers,
Roy