topic Re: Assistance Panel in Alfresco Archive

Assistance Panel

srtjase — Fri, 06 Jan 2012 21:01:57 GMT

I'm having an issue where users can not remove the Assistance Panel from their user dashboard in 4.0c.They click the button to remove the panel, acknowledge the action, but it stays on the screen.Has anyone sene this before?Thanks,Jason

Re: Assistance Panel

srtjase — Wed, 18 Jan 2012 16:35:34 GMT

… still having the same issue. In addition, when customizing a user's dashboard, the currently installed components do not show up in the display area. This makes it impossible to remove dashboard components.

I'm kind of at a loss as to where to start troubleshooting it.

Thanks,
Jason

Re: Assistance Panel

srtjase — Wed, 18 Jan 2012 19:05:17 GMT

In addition to the above, when I try to customize the dashboard, it behaves very similarly to the issue found here:

https://issues.alfresco.com/jira/browse/ALF-5505?page=com.atlassian.streams.streams-jira-plugin:activity-stream-issue-tab#issue-tabs

I have looked at the user names to be sure they weren't using any special characters and there are no user names with odd chars.

Re: Assistance Panel

sparcle — Tue, 31 Jan 2012 14:31:33 GMT

I have exactly the same issues.
I have tried several installation, on different machines - every time the same issue.
Does anybody know how to fix it?

Re: Assistance Panel

brian_robinson — Mon, 02 Apr 2012 16:59:04 GMT

Have you tried this with 4.0.d? Does this issue remain in that version?

Re: Assistance Panel

srtjase — Mon, 02 Apr 2012 17:44:05 GMT

I haven't tried 4.0.d yet. I'm still on Rev C.

Re: Assistance Panel

brian_robinson — Wed, 18 Apr 2012 13:57:05 GMT

Hi Jason,

You could disable it altogether: presets.xml - get rid of the block that has 'dynamic-welcome' in both the sites and users portions of the xml

Let me know how it goes!

Thanks,
-Brian