topic sites/documents not showing for some sites in Alfresco Archive https://connect.hyland.com/t5/alfresco-archive/sites-documents-not-showing-for-some-sites/m-p/246882#M200012 <HTML><HEAD></HEAD><BODY><SPAN>Hello,</SPAN><BR /><BR /><SPAN>On any PC, my alfresco installation seems to be ok. On my iPhone and iPad, however, something is wrong.</SPAN><BR /><BR /><SPAN>On the iPhone:</SPAN><BR /><BR /><SPAN>-1 existing site shows under sites but not under sites on company home</SPAN><BR /><SPAN>&nbsp;&nbsp;&nbsp;&nbsp; -on pc i can preview and open docs. On iPhone i can not preview.</SPAN><BR /><SPAN>&nbsp;&nbsp;&nbsp;&nbsp; -document icon is blank vs showing the type of document (on pc, doc type is set correctly</SPAN><BR /><BR /><SPAN>-1 newly created site </SPAN><BR /><SPAN>&nbsp;&nbsp;&nbsp;&nbsp; -it does show as above</SPAN><BR /><SPAN>&nbsp;&nbsp;&nbsp;&nbsp; -documents moved to this site on a pc do not show in site in iPhone</SPAN><BR /><BR /><SPAN>-1 other existing site performs as expected until I try and add or remove documents. Any changes made on the PC are not reflected on the iPhone</SPAN><BR /><BR /><SPAN>On the iPad, the only real difference is that when I try and open one of the files that shows a blank document icon, it opens the document and displays it as an unformatted file (seemingly random text strings, etc)</SPAN><BR /><BR /><SPAN>Again, on the PC it looks and appears to operate normally. The only two issues I am aware of on the server were an issue with a backup/restore where I had to chase down a file/folder permissions issue after the restore and a few timeouts due to the tomcat6 process chewing up 100% of the CPU time. </SPAN><BR /><BR /><SPAN>Maybe something got crushed along the way. Is there a way to rebuild the structure or check for orphaned items?</SPAN><BR /><BR /><SPAN>I've tried creating and deleting new sites and documents, deleting each, etc. I can't seem to change the behavior.</SPAN><BR /><BR /><SPAN>Any ideas are welcome. Thanks!</SPAN></BODY></HTML> Fri, 30 Dec 2011 15:42:34 GMT srtjase 2011-12-30T15:42:34Z sites/documents not showing for some sites https://connect.hyland.com/t5/alfresco-archive/sites-documents-not-showing-for-some-sites/m-p/246882#M200012 Hello,On any PC, my alfresco installation seems to be ok. On my iPhone and iPad, however, something is wrong.On the iPhone:-1 existing site shows under sites but not under sites on company home&nbsp;&nbsp;&nbsp;&nbsp; -on pc i can preview and open docs. On iPhone i can not preview.&nbsp;&nbsp;&nbsp;&nbsp; -document icon is blank vs showin Fri, 30 Dec 2011 15:42:34 GMT https://connect.hyland.com/t5/alfresco-archive/sites-documents-not-showing-for-some-sites/m-p/246882#M200012 srtjase 2011-12-30T15:42:34Z Re: sites/documents not showing for some sites https://connect.hyland.com/t5/alfresco-archive/sites-documents-not-showing-for-some-sites/m-p/246883#M200013 <HTML><HEAD></HEAD><BODY><SPAN>What version of the mobile app are you using?</SPAN><BR /><BR /><SPAN>There were a few refresh issues with new sites in 1.1 which have been addressed in 1.2 but refreshing the documents list should be fine.</SPAN><BR /><BR /><SPAN>I presume you're using the same credentials on the PC and the iPhone/iPad?</SPAN><BR /><BR /><SPAN>There shouldn't be any need to "rebuild the structure" but to start over you can delete the app from your device and re-install.</SPAN></BODY></HTML> Fri, 06 Jan 2012 10:48:25 GMT https://connect.hyland.com/t5/alfresco-archive/sites-documents-not-showing-for-some-sites/m-p/246883#M200013 gavinc 2012-01-06T10:48:25Z Re: sites/documents not showing for some sites https://connect.hyland.com/t5/alfresco-archive/sites-documents-not-showing-for-some-sites/m-p/246884#M200014 <HTML><HEAD></HEAD><BODY><SPAN>Gavin,</SPAN><BR /><BR /><SPAN>On both apple devices I was using the latest update from the app store. In the iphone that would be the December 20 build.</SPAN><BR /><BR /><SPAN>Out of frustration I exported the site content and reinstalled a fresh instance on the server, then imported the sites back into Alfresco. Since then I have had no problems.</SPAN><BR /><BR /><SPAN>Before doing so I tried moving/removing/updating virtually every test file/folder we had imported to see if there was a particular item causing the issue, but that didn't produce any changes other than discovering that there were some documents that I could not move or delete from the web interface. That is when I just dumped the install and started from scratch.</SPAN><BR /><BR /><SPAN>So far, so good.</SPAN><BR /><BR /><SPAN>To answer your second question, I had tried using both the same creds as I was through the web interface, and other accounts, just to see if there was any difference in performance.</SPAN><BR /><BR /><SPAN>Thanks,</SPAN><BR /><SPAN>Jason</SPAN></BODY></HTML> Fri, 06 Jan 2012 15:56:45 GMT https://connect.hyland.com/t5/alfresco-archive/sites-documents-not-showing-for-some-sites/m-p/246884#M200014 srtjase 2012-01-06T15:56:45Z Re: sites/documents not showing for some sites https://connect.hyland.com/t5/alfresco-archive/sites-documents-not-showing-for-some-sites/m-p/246885#M200015 <HTML><HEAD></HEAD><BODY><SPAN>Hi Jason,</SPAN><BR /><BR /><SPAN>OK, I'm glad you resolved the issue although I can't explain the cause.</SPAN><BR /><BR /><SPAN>Regards,</SPAN><BR /><BR /><SPAN>Gavin</SPAN></BODY></HTML> Fri, 06 Jan 2012 16:16:21 GMT https://connect.hyland.com/t5/alfresco-archive/sites-documents-not-showing-for-some-sites/m-p/246885#M200015 gavinc 2012-01-06T16:16:21Z Re: sites/documents not showing for some sites https://connect.hyland.com/t5/alfresco-archive/sites-documents-not-showing-for-some-sites/m-p/246886#M200016 <HTML><HEAD></HEAD><BODY><SPAN>Gavin,</SPAN><BR /><BR /><SPAN>Thanks for your interest.</SPAN><BR /><BR /><SPAN>-Jason</SPAN></BODY></HTML> Fri, 06 Jan 2012 17:25:05 GMT https://connect.hyland.com/t5/alfresco-archive/sites-documents-not-showing-for-some-sites/m-p/246886#M200016 srtjase 2012-01-06T17:25:05Z