topic AlfrescoWeb Script Status 500-Internal Error in Alfresco Archive

AlfrescoWeb Script Status 500-Internal Error

naveenalfresco — Mon, 03 Oct 2011 12:15:49 GMT

We have Alfresco 3.0 (Stable) installed, and everything works fine. We had developed our sites entirely based on the structure of Alfresco share 3.0 but from time to time we get the following error message "AlfrescoWeb Script Status 500-Internal Error” while retrieving data from a space. We have a h

Re: AlfrescoWeb Script Status 500-Internal Error

mikeh — Mon, 03 Oct 2011 12:59:31 GMT

It runs on an inbuilt derby database.

It's difficult to tell from that log trace, but it would be a really good idea to migrate to a "proper" database; partly because Derby does not scale so well, but mostly because it will severely limit your ability to upgrade (we no longer support Derby).

Thanks,
Mike

Re: AlfrescoWeb Script Status 500-Internal Error

naveenalfresco — Tue, 04 Oct 2011 09:53:04 GMT

Thanks Mike

We are planning to shift the database to mySQL. Is there anything else apart from this we can work out in order to tweak the performance?

Regards
Naveen

Re: AlfrescoWeb Script Status 500-Internal Error

mikeh — Tue, 04 Oct 2011 10:13:57 GMT

The other issue people have with *nix-based operating systems is hitting an open file limit, but I would expect to see this in the log trace.

There are some performance hints here: http://wiki.alfresco.com/wiki/JVM_Tuning

Thanks,
Mike

Re: AlfrescoWeb Script Status 500-Internal Error

naveenalfresco — Tue, 11 Oct 2011 11:02:02 GMT

Thanks a lot Mike, we did as you said and it works properly now.I hope the error doesn't occur again.

Regards,
Naveen

Re: AlfrescoWeb Script Status 500-Internal Error

naveenalfresco — Tue, 18 Oct 2011 04:54:48 GMT

Dear Mike,
we did as you said and it works properly in mysql database but now we would like to convert the existing data available under derby database to mysql, Is there any possible way or a step by step procedure to convert data from derby to mysql database.

Regards
Naveen

Re: AlfrescoWeb Script Status 500-Internal Error

naveenalfresco — Mon, 14 Nov 2011 10:50:36 GMT

Hi,
I had previously mentioned that it works properly with mysql database but we found out that the issue was with the number of users getting invited into a specific site. The site was functioning properly with 30 to 40 invited users but as we kept increasing the users to 100 the site eventually slow down and again we received the 500 error.The issue is only with the user invitation and not due to a node or a space.Please is there any way to speed up the site?
Specifications.
1.5gb ram
30gb hard disk
Linux operation system
Alfresco 3.0 Stable with mysql database
Done the jvm tuning
"export JAVA_OPTS='-Xms512m -Xmx1024m -XX:MaxPermSize=256m -server'"

Regards,
Naveen

Re: AlfrescoWeb Script Status 500-Internal Error

mikeh — Mon, 14 Nov 2011 11:01:57 GMT

I would look at increasing the server ram - 1.5gb really isn't that much for an enterprise java server supporting 100 users.

Thanks,
Mike

Re: AlfrescoWeb Script Status 500-Internal Error

naveenalfresco — Wed, 16 Nov 2011 08:47:54 GMT

Increased the server ram to 3gb still no use.If two or more users try to access a single site at the same time we receive the 500 error again.
jvm tuning.
export JAVA_OPTS='-Xms1024m -Xmx2048m -XX:MaxPermSize=256m -server'

Regards,
Naveen

Re: AlfrescoWeb Script Status 500-Internal Error

mikeh — Wed, 16 Nov 2011 09:52:37 GMT

Please post the 500 error (it may not be the same one as in the first post)