topic Problem with Install after 3.3 Upgrade in Alfresco Archive https://connect.hyland.com/t5/alfresco-archive/problem-with-install-after-3-3-upgrade/m-p/238859#M191989 <HTML><HEAD></HEAD><BODY><SPAN>Alfresco Explorer runs ok after upgrade but I get the following error after logging into Alfresco share: </SPAN><BR /><BR /><BLOCKQUOTE class="jive-quote">A problem has occurred.<BR />This page could not be rendered:<BR />site-index<BR />Please notify your system administrator.</BLOCKQUOTE><BR /><SPAN>I also found the following in the tomcat logs. There is no alfresco.log. Any ideas about what may be causing Share to fail?</SPAN><BR /><BR /><PRE class="language-none line-numbers"><CODE><BR />INFO: Initializing Spring FrameworkServlet 'Spring Surf Dispatcher Servlet'<BR />Aug 10, 2010 9:21:08 PM org.apache.catalina.core.ApplicationDispatcher invoke<BR />SEVERE: Servlet.service() for servlet jsp threw exception<BR />java.lang.ClassNotFoundException: org.alfresco.web.site.UserFactory<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1399)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.loader.WebappClassLoader.loadClass(WebappClassLoader.java:1245)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:128)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jasper.servlet.JasperLoader.loadClass(JasperLoader.java:66)<BR />&nbsp;&nbsp;&nbsp;at java.lang.ClassLoader.loadClassInternal(ClassLoader.java:320)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jsp.site_002dindex_jsp._jspService(site_002dindex_jsp.java:61)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)<BR />&nbsp;&nbsp;&nbsp;at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:374)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:342)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:267)<BR />&nbsp;&nbsp;&nbsp;at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.bean.JSPProcessor.doInclude(JSPProcessor.java:168)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.bean.JSPProcessor.executeBody(JSPProcessor.java:126)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.AbstractProcessor.execute(AbstractProcessor.java:79)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.RenderService.processTemplate(RenderService.java:582)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.bean.TemplateInstanceRenderer.calculateComponentDependencies(TemplateInstanceRenderer.java:68)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.bean.TemplateInstanceRenderer.body(TemplateInstanceRenderer.java:116)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:131)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.bean.PageRenderer.body(PageRenderer.java:70)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:131)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.RenderService.startPageRenderer(RenderService.java:664)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.RenderService.renderPage(RenderService.java:641)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.PresentationUtil.renderPage(PresentationUtil.java:95)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.mvc.PageView.dispatchPage(PageView.java:349)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.mvc.PageView.renderView(PageView.java:290)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.renderMergedOutputModel(AbstractWebFrameworkView.java:136)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1060)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)<BR />&nbsp;&nbsp;&nbsp;at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)<BR />&nbsp;&nbsp;&nbsp;at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.web.site.servlet.MTAuthenticationFilter.doFilter(MTAuthenticationFilter.java:67)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:769)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:698)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:891)<BR />&nbsp;&nbsp;&nbsp;at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)<BR />&nbsp;&nbsp;&nbsp;at java.lang.Thread.run(Thread.java:619)<BR />Aug 10, 2010 9:21:17 PM org.apache.catalina.core.ApplicationDispatcher invoke<BR />SEVERE: Servlet.service() for servlet jsp threw exception<BR />java.lang.NoClassDefFoundError: org/alfresco/web/site/UserFactory<BR />&nbsp;&nbsp;&nbsp;at org.apache.jsp.site_002dindex_jsp._jspService(site_002dindex_jsp.java:61)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70)<BR />&nbsp;&nbsp;&nbsp;at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:374)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jasper.servlet.JspServlet.serviceJspFile(JspServlet.java:342)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jasper.servlet.JspServlet.service(JspServlet.java:267)<BR />&nbsp;&nbsp;&nbsp;at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:646)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:436)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:374)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:302)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.bean.JSPProcessor.doInclude(JSPProcessor.java:168)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.bean.JSPProcessor.executeBody(JSPProcessor.java:126)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.AbstractProcessor.execute(AbstractProcessor.java:79)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.RenderService.processTemplate(RenderService.java:582)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.bean.TemplateInstanceRenderer.calculateComponentDependencies(TemplateInstanceRenderer.java:68)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.bean.TemplateInstanceRenderer.body(TemplateInstanceRenderer.java:116)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:131)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.bean.PageRenderer.body(PageRenderer.java:70)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.AbstractRenderer.render(AbstractRenderer.java:131)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.RenderService.startPageRenderer(RenderService.java:664)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.RenderService.renderPage(RenderService.java:641)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.render.PresentationUtil.renderPage(PresentationUtil.java:95)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.mvc.PageView.dispatchPage(PageView.java:349)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.mvc.PageView.renderView(PageView.java:290)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.renderMergedOutputModel(AbstractWebFrameworkView.java:136)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1060)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)<BR />&nbsp;&nbsp;&nbsp;at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)<BR />&nbsp;&nbsp;&nbsp;at javax.servlet.http.HttpServlet.service(HttpServlet.java:617)<BR />&nbsp;&nbsp;&nbsp;at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)<BR />&nbsp;&nbsp;&nbsp;at org.alfresco.web.site.servlet.MTAuthenticationFilter.doFilter(MTAuthenticationFilter.java:67)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)<BR />&nbsp;&nbsp;&nbsp;at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:190)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:291)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:769)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.java:698)<BR />&nbsp;&nbsp;&nbsp;at org.apache.jk.common.ChannelSocket$SocketConnection.runIt(ChannelSocket.java:891)<BR />&nbsp;&nbsp;&nbsp;at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:690)<BR />&nbsp;&nbsp;&nbsp;at java.lang.Thread.run(Thread.java:619)[quote][/quote]<BR /><SPAN 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Wed, 11 Aug 2010 17:01:44 GMT paper_tiger 2010-08-11T17:01:44Z Problem with Install after 3.3 Upgrade https://connect.hyland.com/t5/alfresco-archive/problem-with-install-after-3-3-upgrade/m-p/238859#M191989 Alfresco Explorer runs ok after upgrade but I get the following error after logging into Alfresco share: A problem has occurred.This page could not be rendered:site-indexPlease notify your system administrator.I also found the following in the tomcat logs. There is no alfresco.log. Any ideas about w Wed, 11 Aug 2010 17:01:44 GMT https://connect.hyland.com/t5/alfresco-archive/problem-with-install-after-3-3-upgrade/m-p/238859#M191989 paper_tiger 2010-08-11T17:01:44Z Re: Problem with Install after 3.3 Upgrade https://connect.hyland.com/t5/alfresco-archive/problem-with-install-after-3-3-upgrade/m-p/238860#M191990 <HTML><HEAD></HEAD><BODY><SPAN>Hi</SPAN><BR /><BR /><SPAN>Any luck resolving this one? I have just hit it after running a yum update (Centos 5/Tomcat5/Java 6.0.21).</SPAN><BR /><BR /><SPAN>3.2r works fine on the same platform.</SPAN><BR /><BR /><SPAN>I did find this post, Kevin Roast suggests that this will occur on a change to SpringSurf in 3.3 - except I have made no customisations what so-ever.</SPAN><BR /><A href="http://p2p.wrox.com/book-professional-alfresco-practical-solutions-enterprise-content-management/79296-chapter-15-16-example.html" rel="nofollow noopener noreferrer">http://p2p.wrox.com/book-professional-alfresco-practical-solutions-enterprise-content-management/79296-chapter-15-16-example.html</A><BR /><BR /><SPAN>Clive</SPAN></BODY></HTML> Thu, 23 Sep 2010 15:25:59 GMT https://connect.hyland.com/t5/alfresco-archive/problem-with-install-after-3-3-upgrade/m-p/238860#M191990 clive 2010-09-23T15:25:59Z