topic Some users seeing Servlet Exception on page access in Alfresco Archive

Some users seeing Servlet Exception on page access

davidljung — Wed, 20 Oct 2010 21:27:35 GMT

Hello.I'm new to Alfresco and have setup the Alfresco bundle with Tomcat & MySQL on a fairly vanilla Ubuntu box. It appeared to be working correctly (aside from a few bugs relating to Flash uploads and image resizing) so I forged ahead and created a wiki, discussions and documents, then users f

Re: Some users seeing Servlet Exception on page access

kevinr — Fri, 22 Oct 2010 09:59:44 GMT

I've also seen this issue when a "Accept-Language" locale header is missing from the request - and for some reason SpringMVC (which Surf is now part of…) gets very upset if it is missing (you get the same problem from curl - so need to set the same header there also). I wonder if some requests from IE are missing it when running in https (wouldn't be the first IE https bug that's for sure!!). Are you using 3.4? I'm wondering because the MTAuthenticationFilter filter has new code in it to fix this issue and force the setting of an "Accept-Language" header to a value of "en_US" if nothing is set.

Thanks,

Kev

Re: Some users seeing Servlet Exception on page access

dsupina — Fri, 05 Nov 2010 15:06:04 GMT

I have also same error in 3.4a on CentOS when my users try to access Share site from extranet.


org.springframework.web.util.NestedServletException: Request processing failed; nested exception is java.lang.NullPointerException
   org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:659)
   org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:697)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
   org.alfresco.web.site.servlet.MTAuthenticationFilter.doFilter(MTAuthenticationFilter.java:67)
   org.alfresco.web.site.servlet.SSOAuthenticationFilter.doFilter(SSOAuthenticationFilter.java:301)
   org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
root cause

java.lang.NullPointerException
   org.apache.catalina.util.CharsetMapper.getCharset(CharsetMapper.java:105)
   org.apache.catalina.connector.Response.setLocale(Response.java:813)
   org.apache.catalina.connector.ResponseFacade.setLocale(ResponseFacade.java:320)
   org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1035)
   org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)
   org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)
   org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)
   org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:697)
   javax.servlet.http.HttpServlet.service(HttpServlet.java:810)
   org.alfresco.web.site.servlet.MTAuthenticationFilter.doFilter(MTAuthenticationFilter.java:67)
   org.alfresco.web.site.servlet.SSOAuthenticationFilter.doFilter(SSOAuthenticationFilter.java:301)
   org.jboss.web.tomcat.filters.ReplyHeaderFilter.doFilter(ReplyHeaderFilter.java:96)
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Re: Some users seeing Servlet Exception on page access

kevinr — Mon, 08 Nov 2010 10:51:48 GMT

Thank you for confirming this, we'll take a look.

Kev

Re: Some users seeing Servlet Exception on page access

kevinr — Mon, 08 Nov 2010 11:07:53 GMT

Hi,

From what I can see in the code, this has been fixed for 3.4.b! The second 3.4 community release is due out today. So look out for posts/download locations shortly.

Kev