topic FIXED Error Opening Word Docs in CIFS under Record Managment in Alfresco Archive https://connect.hyland.com/t5/alfresco-archive/fixed-error-opening-word-docs-in-cifs-under-record-managment/m-p/234788#M187918 <HTML><HEAD></HEAD><BODY><SPAN>When opening MS Word Docs in File Plan folder in CIFS, I get a pop-up error "There is an unrecoverable disk error on file…" in Word&nbsp; (using 2003).&nbsp; The log file shows a Metadata Extraction on onContentUpdate_rmaRecord.js.&nbsp; Interestingly, I do not have issues with.ppt, xls or .pdf files.</SPAN><BR /><BR /><SPAN>I saw this issue in 3.0 Final and in 2.1.&nbsp; The log file below is from 2.1.</SPAN><BR /><BR /><PRE class="language-none line-numbers"><CODE><BR />14:02:59,132 ERROR [org.alfresco.smb.protocol] Closing session due to exception<BR />org.alfresco.service.cmr.repository.ScriptException: Failed to execute script 'alfresco/module/org.alfresco.module.RecordsManagement/script/onContentUpdate_rmaRecord.js': Failed to execute script 'alfresco/m<BR />odule/org.alfresco.module.RecordsManagement/script/onContentUpdate_rmaRecord.js': Wrapped org.alfresco.service.cmr.repository.ContentIOException: Metadata extraction failed: <BR />&nbsp;&nbsp; reader: ContentAccessor[ contentUrl=store://2009/6/11/14/2/3de4fbc2-56cb-11de-b2c5-957830c2b4e9.bin, mimetype=application/msword, size=162, encoding=UTF-8, locale=en_US] (AlfrescoScript#40)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.alfresco.repo.processor.ScriptServiceImpl.executeScript(ScriptServiceImpl.java:222)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at sun.reflect.GeneratedMethodAccessor321.invoke(Unknown Source)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at java.lang.reflect.Method.invoke(Method.java:585)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:281)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:187)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:154)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.alfresco.repo.security.permissions.impl.AlwaysProceedMethodInterceptor.invoke(AlwaysProceedMethodInterceptor.java:40)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:176)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:49)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:176)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.alfresco.repo.audit.AuditComponentImpl.audit(AuditComponentImpl.java:238)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.alfresco.repo.audit.AuditMethodInterceptor.invoke(AuditMethodInterceptor.java:69)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:176)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:107)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:176)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:210)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at $Proxy48.executeScript(Unknown Source)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.alfresco.repo.jscript.ScriptBehaviour$JavaScriptInvocationHandler.invokeScript(ScriptBehaviour.java:167)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.alfresco.repo.jscript.ScriptBehaviour$JavaScriptInvocationHandler.invoke(ScriptBehaviour.java:150)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at $Proxy36.onContentUpdate(Unknown Source)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at java.lang.reflect.Method.invoke(Method.java:585)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.alfresco.repo.policy.PolicyFactory$MultiHandler.invoke(PolicyFactory.java:251)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.alfresco.repo.policy.$Proxy88.onContentUpdate(Unknown Source)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.alfresco.repo.content.RoutingContentService.onUpdateProperties(RoutingContentService.java:269)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at sun.reflect.GeneratedMethodAccessor210.invoke(Unknown Source)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at java.lang.reflect.Method.invoke(Method.java:585)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.alfresco.repo.policy.JavaBehaviour$JavaMethodInvocationHandler.invoke(JavaBehaviour.java:179)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at $Proxy4.onUpdateProperties(Unknown Source)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at sun.reflect.GeneratedMethodAccessor112.invoke(Unknown Source)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at java.lang.reflect.Method.invoke(Method.java:585)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.alfresco.repo.policy.PolicyFactory$MultiHandler.invoke(PolicyFactory.java:251)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.alfresco.repo.policy.$Proxy79.onUpdateProperties(Unknown Source)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.alfresco.repo.node.AbstractNodeServiceImpl.invokeOnUpdateProperties(AbstractNodeServiceImpl.java:341)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.alfresco.repo.node.db.DbNodeServiceImpl.setProperty(DbNodeServiceImpl.java:1063)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at sun.reflect.GeneratedMethodAccessor203.invoke(Unknown Source)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at java.lang.reflect.Method.invoke(Method.java:585)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.springframework.aop.support.AopUtils.invokeJoinpointUsingReflection(AopUtils.java:281)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.springframework.aop.framework.ReflectiveMethodInvocation.invokeJoinpoint(ReflectiveMethodInvocation.java:187)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:154)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.alfresco.repo.transaction.TransactionResourceInterceptor.invoke(TransactionResourceInterceptor.java:138)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:176)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:210)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at $Proxy2.setProperty(Unknown Source)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at sun.reflect.GeneratedMethodAccessor203.invoke(Unknown Source)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at java.lang.reflect.Method.invoke(Method.java:585)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.alfresco.repo.service.StoreRedirectorProxyFactory$RedirectorInvocationHandler.invoke(StoreRedirectorProxyFactory.java:221)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at $Proxy3.setProperty(Unknown Source)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.alfresco.repo.node.MLPropertyInterceptor.invoke(MLPropertyInterceptor.java:206)<BR />&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:176)<BR /><SPAN class="line-numbers-rows"><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN></SPAN></CODE></PRE><BR /><SPAN>Any help would be greatly appreciated.</SPAN><BR /><BR /><SPAN>UPDATE - I noticed that the issue comes from the temp file MS word creates in the folder(~$lename.doc).&nbsp; The other formats do not create temp files. </SPAN><BR /><SPAN>I put these two lines into the onContentUpdat script:</SPAN><BR /><PRE class="language-none line-numbers"><CODE><BR />var tilde = String(title).substring(0,1);<BR /><BR />if (record.hasAspect(rm.ASPECT_RECORD) == true &amp;&amp; isNewContent == true &amp;&amp; tilde != "~")<BR /><BR /><SPAN class="line-numbers-rows"><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN><SPAN>‍</SPAN></SPAN></CODE></PRE><BR /><SPAN>It now opens without creating a temp file.</SPAN><BR /><BR /><SPAN>Rich</SPAN></BODY></HTML> Thu, 11 Jun 2009 21:14:44 GMT rvdlinde 2009-06-11T21:14:44Z FIXED Error Opening Word Docs in CIFS under Record Managment https://connect.hyland.com/t5/alfresco-archive/fixed-error-opening-word-docs-in-cifs-under-record-managment/m-p/234788#M187918 When opening MS Word Docs in File Plan folder in CIFS, I get a pop-up error "There is an unrecoverable disk error on file…" in Word&nbsp; (using 2003).&nbsp; The log file shows a Metadata Extraction on onContentUpdate_rmaRecord.js.&nbsp; Interestingly, I do not have issues with.ppt, xls or .pdf files.I saw this is Thu, 11 Jun 2009 21:14:44 GMT https://connect.hyland.com/t5/alfresco-archive/fixed-error-opening-word-docs-in-cifs-under-record-managment/m-p/234788#M187918 rvdlinde 2009-06-11T21:14:44Z Re: FIXED Error Opening Word Docs in CIFS under Record Managment https://connect.hyland.com/t5/alfresco-archive/fixed-error-opening-word-docs-in-cifs-under-record-managment/m-p/234789#M187919 <HTML><HEAD></HEAD><BODY><SPAN>Rich, glad you were able to resolve the problem and thanks for posting the solution.</SPAN><BR /><BR /><SPAN>Nancy</SPAN></BODY></HTML> Fri, 10 Jul 2009 20:05:40 GMT https://connect.hyland.com/t5/alfresco-archive/fixed-error-opening-word-docs-in-cifs-under-record-managment/m-p/234789#M187919 nancyg 2009-07-10T20:05:40Z