topic Re: Document not updated in flash viewer in Alfresco Archive

Document not updated in flash viewer

mnemonic — Sun, 03 Oct 2010 11:05:46 GMT

The flash viewer (document details) only shows me the initial version (version 1.0) of a document (no matter what). When I upload a new version of the document, the flash viewer still shows the 1.0 version. I only can see the differences when viewing the document with the appropriate local applicati

Re: Document not updated in flash viewer

stevegreenbaum — Sun, 03 Oct 2010 13:12:44 GMT

In my experience with v3.3g, the preview reflects the latest changes to the document. There can be a delay in the update depending on how busy the server is. In that case, when you refresh the page the new image appears.

Re: Document not updated in flash viewer

mnemonic — Sun, 03 Oct 2010 21:11:25 GMT

This thing is driving me mad. I have the same issue with 3.3.g. I tried updating pdf2swf to 0.9.1, updating OpenOffice to 3.2.1, but nothing works. Uploading a new version of a file corresponds with the following error:

ERROR [org.alfresco.repo.action.AsynchronousActionExecutionQueueImpl] Failed to execute asynchronous action: Action[ id=d8a248d7-8a1d-46b2-a06c-0bd1df6a9492, node=workspace://SpacesStore/d8a248d7-8a1d-46b2-a06c-0bd1df6a9492 ]
org.alfresco.repo.security.permissions.AccessDeniedException: 09030072 Access Denied.  You do not have the appropriate permissions to perform this operation.
    at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:48)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
    at org.alfresco.repo.audit.AuditMethodInterceptor.invoke(AuditMethodInterceptor.java:132)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
    at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:107)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
    at org.springframework.aop.framework.JdkDynamicAopProxy.invoke(JdkDynamicAopProxy.java:202)
    at $Proxy7.setProperties(Unknown Source)
    at org.alfresco.repo.action.ActionServiceImpl.saveActionProperties(ActionServiceImpl.java:911)
    at org.alfresco.repo.action.ActionServiceImpl.saveActionImpl(ActionServiceImpl.java:871)
    at org.alfresco.repo.action.ActionTrackingServiceImpl.recordActionComplete(ActionTrackingServiceImpl.java:142)
    at org.alfresco.repo.action.ActionTrackingServiceImpl.recordActionComplete(ActionTrackingServiceImpl.java:126)
    at org.alfresco.repo.action.ActionServiceImpl.executeActionImpl(ActionServiceImpl.java:678)
    at org.alfresco.repo.action.AsynchronousActionExecutionQueueImpl$ActionExecutionWrapper$1$1.execute(AsynchronousActionExecutionQueueImpl.java:436)
    at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:325)
    at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:232)
    at org.alfresco.repo.action.AsynchronousActionExecutionQueueImpl$ActionExecutionWrapper$1.doWork(AsynchronousActionExecutionQueueImpl.java:445)
    at org.alfresco.repo.security.authentication.AuthenticationUtil.runAs(AuthenticationUtil.java:508)
    at org.alfresco.repo.action.AsynchronousActionExecutionQueueImpl$ActionExecutionWrapper.run(AsynchronousActionExecutionQueueImpl.java:448)
    at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(ThreadPoolExecutor.java:886)
    at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:908)
    at java.lang.Thread.run(Thread.java:619)
Caused by: net.sf.acegisecurity.AccessDeniedException: Access is denied.
    at net.sf.acegisecurity.vote.AffirmativeBased.decide(AffirmativeBased.java:86)
    at net.sf.acegisecurity.intercept.AbstractSecurityInterceptor.beforeInvocation(AbstractSecurityInterceptor.java:394)
    at net.sf.acegisecurity.intercept.method.aopalliance.MethodSecurityInterceptor.invoke(MethodSecurityInterceptor.java:77)
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:172)
    at org.alfresco.repo.security.permissions.impl.ExceptionTranslatorMethodInterceptor.invoke(ExceptionTranslatorMethodInterceptor.java:44)‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍‍

Re: Document not updated in flash viewer

stevegreenbaum — Sun, 03 Oct 2010 21:19:20 GMT

If I understand correctly, you are able to upload the new version, but the thumbnail is not updated and the error message above appears in the log?

I don't know what is causing this, but the error message "Access Denied. You do not have the appropriate permissions to perform this operation." should help.

I installed v3.4 today and in my installation I can upload a new version of a document and the preview shows the updated image.

Re: Document not updated in flash viewer

mnemonic — Sun, 03 Oct 2010 22:07:32 GMT

I just found out that it works when I'm a member of the ALFRESCO_ADMINISTRATORS group, but I don't think this would be appropriate for other users :wink:

Re: Document not updated in flash viewer

mnemonic — Tue, 05 Oct 2010 09:44:21 GMT

I did a complete new install, but the problem remains Does anyone know why a modified document (new version) is only updated in the flash preview screen when the user is a member of ALFRESCO_AMINISTRATORS? This does not work if the user is no member of ALFRESCO_ADMINISTRATORS, even if the user is a site administrator. It must be some permissions issue, but I was not able to find it sofar.

Re: Document not updated in flash viewer

stevegreenbaum — Tue, 05 Oct 2010 12:07:31 GMT

If you create a document as a non-admin user and then update that document as a non-admin user, does it update the flash image?

Re: Document not updated in flash viewer

loftux — Tue, 05 Oct 2010 12:16:32 GMT

I've seen this permissions denied error in 3.4.a as well.
If you copy the nodeRef in the errorlog, and search for it in the node browser, what kind of object is it?
Is it a ruleFolder, this was my case.
And this rule applies autoversioning. Maybe it interferes with renditions(thumbnailing), trying to set versioning on child objects besides the actual document?

Just speculating, have to do some more testing.

Re: Document not updated in flash viewer

mnemonic — Tue, 05 Oct 2010 12:53:43 GMT

If you create a document as a non-admin user and then update that document as a non-admin user, does it update the flash image?

No, the flash image is not updated and the above error is generated.

Re: Document not updated in flash viewer

mnemonic — Tue, 05 Oct 2010 13:18:04 GMT

I've seen this permissions denied error in 3.4.a as well.
If you copy the nodeRef in the errorlog, and search for it in the node browser, what kind of object is it?
Is it a ruleFolder, this was my case.
And this rule applies autoversioning. Maybe it interferes with renditions(thumbnailing), trying to set versioning on child objects besides the actual document?

Just speculating, have to do some more testing.

I took some screenshots of the nodebrowser:

[img]http://www1.lauwerscollege.nl/temp/screenshot16.png[/img]
[img]http://www1.lauwerscollege.nl/temp/screenshot17.png[/img]

I hope it makes any sense to you, because to me it doesn't :wink:

Re: Document not updated in flash viewer

loftux — Tue, 05 Oct 2010 14:02:31 GMT

There is a new Rendering Actions Space in Data Dictionary, and this node is a subnode to that space (childs are only visible in node browser from what I can tell).

Now there is Consumer rights to EVERYONE. I dont know if this is enough, or that more priviliged rights is expected. And it may very well be some other node that is the actuall cause.

Re: Document not updated in flash viewer

mnemonic — Tue, 05 Oct 2010 14:05:16 GMT

Found it!.. Setting appropiate (user) permissions on the rendering_action_space does the trick. The default permissions on the rendering_action_space is everyone:consumer, which was not enough

Re: Document not updated in flash viewer

loftux — Tue, 05 Oct 2010 15:13:28 GMT

Thats good news. What space permissions did you add?

Also, can you file a case in http://issues.alfresco.com, paste a reference to this thread. I think it is really important that someone who knows what permission should be sufficient review this, an possibly patch it.

Re: Document not updated in flash viewer

neilm — Tue, 05 Oct 2010 15:20:38 GMT

Hi all,

There is a JIRA that looks like the issue you're all discussing: http://issues.alfresco.com/jira/browse/ALF-3262.

Changing permissions on the Rendering Actions Space may fix things, but it is not something you should need to do.
If the previews don't keep updating with new versions of content, then it's a bug. I'm working on it.

Watch ALF-3262 for updates. And thanks for the forum posts - you've given me some useful information for fixing this issue.

Re: Document not updated in flash viewer

mnemonic — Tue, 05 Oct 2010 16:02:33 GMT

Thats good news. What space permissions did you add?

Also, can you file a case in http://issues.alfresco.com, paste a reference to this thread. I think it is really important that someone who knows what permission should be sufficient review this, an possibly patch it.

First I tried it with a specific user, which I gave collaborator permissions. This works. As a more general "solution" I unticked "inherit parent permissions" and put a new permission on EVERYONE, i.e. when you give EVERYONE the role coordinator, collaborator or editor this problem doesn't occur. The roles consumer and contributor don't work.

Tnx all for the replies

Re: Document not updated in flash viewer

neilm — Tue, 05 Oct 2010 16:21:59 GMT

For those of you that can't be bothered to go to JIRA , I'll tell you here that I have found the cause of this issue. It's the ActionTrackingService (introduced in Alfresco 3.4).
Do I understand all your comments correctly? This issue is only seen on 3.4? Not on 3.3? I certainly can't reproduce it on 3.3, but can on 3.4.

So FYI, the update of the doclib/webpreview thumbnails is a 'rendition', which is an extension of an action. This action is executed asynchronously in the background in order to regenerate the thumbnails for a doc when a new version is uploaded. This worked fine in 3.3, but with the addition of the ActionTrackingService in 3.4, persisted asynchronous actions (which includes renditions) have their completion status written to the DB. You can see this in the NodeBrowser screenshot further up this thread.
But rendition definitions are all located in Data Dictionary/Rendering Actions Space which non-admin users are not supposed to see.

So the fix here is NOT to relax permissions on that folder - it's an important system folder that needs to be kept private from most users.
The fix is to have the action persistence run as the 'system' user rather than the logged in user. That's something that requires a little coding in the ActionTrackingService and a rebuild of Alfresco, I'm afraid.

The fix is coming soon for this issue and should in in 3.4.b.

Re: Document not updated in flash viewer

mnemonic — Tue, 05 Oct 2010 16:36:07 GMT

A fix is coming soon for this issue and should in in 3.4.b.

Tnx! I looking forward for it.

Re: Document not updated in flash viewer

richard_davies — Wed, 16 Mar 2011 16:16:06 GMT

I'm quite new to this, and so possible I don't really understand the solution here. I am using the very latest version – 3.4D - just downloaded and installed it last week; but I have the same problem –> web preview only shows Version 1.0 of the document, no matter how many times I update (making changes in CIFS or uploading via share).

I have set-up all documents as versionable using the <mandatory-aspects> idea show in the Community Edition 3.3 Installing and Configuring Alfresco document. As such, if I open a document from CIFS (i.e. double clicking on an XLS spreadsheet say) make a change and then save, I get a new version [actually often I get 2 new versions, but I realise that is a CIFS problem, not a preview problem]).

The document is updated in Share (e.g. if I download the file in share or from CIFS) - but the preview remains the same.

I've tried this logged in a user, or as admin… no difference.

I also have tried changing the permissions on the Data Dictionary > Rendering Actions Space and changed the permissions from 'Inherited' (everyone = consumer) to 'not inherited' and then setting everyone = collaborator or editor… but it did not resolve the problem.

FYI - this problem occurs for office files and PDFs; but I just noticed before sending this that there is not a problem for image files (e.g. jpg).

Re: Document not updated in flash viewer

swiggy — Thu, 07 Apr 2011 15:56:38 GMT

Hello,
Same here with 3.4d community. The bug isn't fixed, preview ok for admin but don't work for users…

Re: Document not updated in flash viewer

mactheknife — Wed, 01 Jun 2011 11:31:24 GMT

Just wanted to add a +1 for this issue in 3.4d !

Caused by: org.alfresco.scripts.ScriptException: 05010287 Failed to execute script 'classpath*:alfresco/templates/webscripts/org/alfresco/repository/thumbnail/thumbnail.get.js': 05010286 Access Denied.  You do not have the appropriate permissions to perform this operation.‍