[Solved] Failed to retrieve user details for user ...

broseleur — Fri, 12 Mar 2010 08:12:15 GMT

The synchronization of groups seems to work just fine with the installation i did. The groups are showing in the group section of the admin console.I can also find users in the user search part of the admin console. When i get a list of users and click on one, the error message says: Failed to retri

Re: [Solved] Failed to retrieve user details for user ...

broseleur — Fri, 12 Mar 2010 09:28:42 GMT

I got the logging working: change the path for the alfresco.log into /var/log/tomcat6/in the following files:

/var/lib/tomcat6/webapps/alfresco/WEB-INF/classes/log4j.properties
/var/lib/tomcat6/webapps/share/WEB-INF/classes/log4j.properties

More information from /var/log/tomcat6/Alfresco.log for the remaining issue of the error to retrieve user info.


10:22:43,097 DEBUG [org.alfresco.web.scripts.servlet.EndPointProxyServlet] Return code: 200
10:22:52,153 DEBUG [org.alfresco.web.scripts.servlet.EndPointProxyServlet] EndPointProxyServlet preparing to proxy:
10:22:52,154 DEBUG [org.alfresco.web.scripts.servlet.EndPointProxyServlet]  - endpointId: alfresco
10:22:52,154 DEBUG [org.alfresco.web.scripts.servlet.EndPointProxyServlet]  - userId: bas
10:22:52,154 DEBUG [org.alfresco.web.scripts.servlet.EndPointProxyServlet]  - connector: http://localhost:8080/alfresco/s - {cleartextUsername=bas, cleartextPassword=password}
10:22:52,154 DEBUG [org.alfresco.web.scripts.servlet.EndPointProxyServlet]  - method: GET
10:22:52,154 DEBUG [org.alfresco.web.scripts.servlet.EndPointProxyServlet]  - url: /api/people/bas?groups=true
10:22:52,350 ERROR [freemarker.runtime]

Expression jsonUtils.encodeJSONString(x) is undefined on line 39, column 15 in org/alfresco/repository/person/person.lib.ftl.
The problematic instruction:
———-
==> ${g.properties["cm:authorityDisplayName"]} escaped ${jsonUtils.encodeJSONString(g.properties["cm:authorityDisplayName"])} [on line 45, column 109 in org/alfresco/repository/person/person.lib.ftl]
 in user-directive personLib.personGroupsJSON [on line 3, column 9 in org/alfresco/repository/person/person.get.json.ftl]
———-

Java backtrace for programmers:
———-
freemarker.core.InvalidReferenceException: Expression jsonUtils.encodeJSONString(x) is undefined on line 39, column 15 in org/alfresco/repository/person/person.lib.ftl.
        at freemarker.core.TemplateObject.assertNonNull(TemplateObject.java:124)
        at freemarker.core.Expression.getStringValue(Expression.java:118)
        at freemarker.core.Expression.getStringValue(Expression.java:93)
        at freemarker.core.DollarVariable.accept(DollarVariable.java:76)
        at freemarker.core.Environment.visit(Environment.java:208)
        at freemarker.core.IfBlock.accept(IfBlock.java:82)
        at freemarker.core.Environment.visit(Environment.java:208)
        at freemarker.core.Environment.visit(Environment.java:297)
        at freemarker.core.BlockAssignment.accept(BlockAssignment.java:83)
        at freemarker.core.Environment.visit(Environment.java:208)
        at freemarker.core.MixedContent.accept(MixedContent.java:92)
        at freemarker.core.Environment.visit(Environment.java:208)
        at freemarker.core.IteratorBlock$Context.runLoop(IteratorBlock.java:179)
        at freemarker.core.Environment.visit(Environment.java:415)
        at freemarker.core.IteratorBlock.accept(IteratorBlock.java:102)
        at freemarker.core.Environment.visit(Environment.java:208)
        at freemarker.core.MixedContent.accept(MixedContent.java:92)
        at freemarker.core.Environment.visit(Environment.java:208)
        at freemarker.core.EscapeBlock.accept(EscapeBlock.java:84)
        at freemarker.core.Environment.visit(Environment.java:208)
        at freemarker.core.Macro$Context.runMacro(Macro.java:164)
        at freemarker.core.Environment.visit(Environment.java:601)
        at freemarker.core.UnifiedCall.accept(UnifiedCall.java:106)
        at freemarker.core.Environment.visit(Environment.java:208)
        at freemarker.core.IfBlock.accept(IfBlock.java:82)
        at freemarker.core.Environment.visit(Environment.java:208)
        at freemarker.core.MixedContent.accept(MixedContent.java:92)
        at freemarker.core.Environment.visit(Environment.java:208)
        at freemarker.core.Environment.process(Environment.java:188)
        at freemarker.template.Template.process(Template.java:237)
        at org.alfresco.repo.template.FreeMarkerProcessor.process(FreeMarkerProcessor.java:202)
        at org.alfresco.web.scripts.AbstractWebScript.renderTemplate(AbstractWebScript.java:523)
        at org.alfresco.web.scripts.DeclarativeWebScript.renderFormatTemplate(DeclarativeWebScript.java:241)
        at org.alfresco.web.scripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:147)
        at org.alfresco.repo.web.scripts.RepositoryContainer$2.execute(RepositoryContainer.java:371)
        at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:326)
        at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:421)
        at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:438)
        at org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:302)
        at org.alfresco.web.scripts.AbstractRuntime.executeScript(AbstractRuntime.java:295)
        at org.alfresco.web.scripts.AbstractRuntime.executeScript(AbstractRuntime.java:172)
        at org.alfresco.web.scripts.servlet.WebScriptServlet.service(WebScriptServlet.java:122)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:849)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:454)
        at java.lang.Thread.run(Thread.java:619)
10:22:52,356 ERROR [org.alfresco.web.scripts.AbstractRuntime] Exception from executeScript - redirecting to status template error: 02120013 Wrapped Exception (with status template): 02120012 Error during processing of the template 'Expression jsonUtils.encodeJSONString(x) is undefined on line 39, column 15 in org/alfresco/repository/person/person.lib.ftl.'. Please contact your system administrator.
org.alfresco.web.scripts.WebScriptException: 02120013 Wrapped Exception (with status template): 02120012 Error during processing of the template 'Expression jsonUtils.encodeJSONString(x) is undefined on line 39, column 15 in org/alfresco/repository/person/person.lib.ftl.'. Please contact your system administrator.
        at org.alfresco.web.scripts.AbstractWebScript.createStatusException(AbstractWebScript.java:613)
        at org.alfresco.web.scripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:165)
        at org.alfresco.repo.web.scripts.RepositoryContainer$2.execute(RepositoryContainer.java:371)
        at org.alfresco.repo.transaction.RetryingTransactionHelper.doInTransaction(RetryingTransactionHelper.java:326)
        at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecute(RepositoryContainer.java:421)
        at org.alfresco.repo.web.scripts.RepositoryContainer.transactionedExecuteAs(RepositoryContainer.java:438)
        at org.alfresco.repo.web.scripts.RepositoryContainer.executeScript(RepositoryContainer.java:302)
        at org.alfresco.web.scripts.AbstractRuntime.executeScript(AbstractRuntime.java:295)
        at org.alfresco.web.scripts.AbstractRuntime.executeScript(AbstractRuntime.java:172)
        at org.alfresco.web.scripts.servlet.WebScriptServlet.service(WebScriptServlet.java:122)
        at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
        at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
        at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
        at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
        at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
        at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
        at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
        at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
        at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
        at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:849)
        at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
        at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:454)
        at java.lang.Thread.run(Thread.java:619)
Caused by: org.alfresco.service.cmr.repository.TemplateException: 02120012 Error during processing of the template 'Expression jsonUtils.encodeJSONString(x) is undefined on line 39, column 15 in org/alfresco/repository/person/person.lib.ftl.'. Please contact your system administrator.
        at org.alfresco.repo.template.FreeMarkerProcessor.process(FreeMarkerProcessor.java:206)
        at org.alfresco.web.scripts.AbstractWebScript.renderTemplate(AbstractWebScript.java:523)
        at org.alfresco.web.scripts.DeclarativeWebScript.renderFormatTemplate(DeclarativeWebScript.java:241)
        at org.alfresco.web.scripts.DeclarativeWebScript.execute(DeclarativeWebScript.java:147)
        … 21 more
Caused by: freemarker.core.InvalidReferenceException: Expression jsonUtils.encodeJSONString(x) is undefined on line 39, column 15 in org/alfresco/repository/person/person.lib.ftl.
        at freemarker.core.TemplateObject.assertNonNull(TemplateObject.java:124)
        at freemarker.core.Expression.getStringValue(Expression.java:118)
        at freemarker.core.Expression.getStringValue(Expression.java:93)
        at freemarker.core.DollarVariable.accept(DollarVariable.java:76)
        at freemarker.core.Environment.visit(Environment.java:208)
        at freemarker.core.IfBlock.accept(IfBlock.java:82)
        at freemarker.core.Environment.visit(Environment.java:208)
        at freemarker.core.Environment.visit(Environment.java:297)
        at freemarker.core.BlockAssignment.accept(BlockAssignment.java:83)
        at freemarker.core.Environment.visit(Environment.java:208)
        at freemarker.core.MixedContent.accept(MixedContent.java:92)
        at freemarker.core.Environment.visit(Environment.java:208)
        at freemarker.core.IteratorBlock$Context.runLoop(IteratorBlock.java:179)
        at freemarker.core.Environment.visit(Environment.java:415)
        at freemarker.core.IteratorBlock.accept(IteratorBlock.java:102)
        at freemarker.core.Environment.visit(Environment.java:208)
        at freemarker.core.MixedContent.accept(MixedContent.java:92)
        at freemarker.core.Environment.visit(Environment.java:208)
        at freemarker.core.EscapeBlock.accept(EscapeBlock.java:84)
        at freemarker.core.Environment.visit(Environment.java:208)
        at freemarker.core.Macro$Context.runMacro(Macro.java:164)
        at freemarker.core.Environment.visit(Environment.java:601)
        at freemarker.core.UnifiedCall.accept(UnifiedCall.java:106)
        at freemarker.core.Environment.visit(Environment.java:208)
        at freemarker.core.IfBlock.accept(IfBlock.java:82)
        at freemarker.core.Environment.visit(Environment.java:208)
        at freemarker.core.MixedContent.accept(MixedContent.java:92)
        at freemarker.core.Environment.visit(Environment.java:208)
        at freemarker.core.Environment.process(Environment.java:188)
        at freemarker.template.Template.process(Template.java:237)
        at org.alfresco.repo.template.FreeMarkerProcessor.process(FreeMarkerProcessor.java:202)
        … 24 more
10:22:52,526 DEBUG [org.alfresco.connector.AuthenticatingConnector] Received 500 on first call to: /api/people/bas?groups=true
10:22:52,526 DEBUG [org.alfresco.web.scripts.servlet.EndPointProxyServlet] Return code: 500
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Re: [Solved] Failed to retrieve user details for user ...

broseleur — Fri, 12 Mar 2010 12:44:14 GMT

The following file was faulty:

/var/lib/tomcat6/webapps/alfresco/WEB-INF/classes/alfresco/templates/webscripts/org/alfresco/repository/person/person.lib.ftl

The error is not really one that's easy to find, seems to have something to do with tabs, see if you can spot the difference between the code below and your faulty file (if you have this error).

Correct contents of the correct file:


<#macro personJSONinner person>
<#escape x as jsonUtils.encodeJSONString(x)>
   "url": "${url.serviceContext + "/api/person/" + person.properties.userName}",
   "userName": "${person.properties.userName}",
   "enabled": ${people.isAccountEnabled(person)?string("true","false")},
   <#if person.assocs["cm:avatar"]??>
   "avatar": "${"api/node/" + person.assocs["cm:avatar"][0].nodeRef?string?replace('://','/') + "/content/thumbnails/avatar"}",
   </#if>
   "firstName": <#if person.properties.firstName??>"${person.properties.firstName}"<#else>null</#if>,
   "lastName": <#if person.properties.lastName??>"${person.properties.lastName}"<#else>null</#if>,
   "jobtitle": <#if person.properties.jobtitle??>"${person.properties.jobtitle}"<#else>null</#if>,
   "organization": <#if person.properties.organization??>"${person.properties.organization}"<#else>null</#if>,
   "location": <#if person.properties.location??>"${person.properties.location}"<#else>null</#if>,
   "telephone": <#if person.properties.telephone??>"${person.properties.telephone}"<#else>null</#if>,
   "mobile": <#if person.properties.mobile??>"${person.properties.mobile}"<#else>null</#if>,
   "email": <#if person.properties.email??>"${person.properties.email}"<#else>null</#if>,
   "companyaddress1": <#if person.properties.companyaddress1??>"${person.properties.companyaddress1}"<#else>null</#if>,
   "companyaddress2": <#if person.properties.companyaddress2??>"${person.properties.companyaddress2}"<#else>null</#if>,
   "companyaddress3": <#if person.properties.companyaddress3??>"${person.properties.companyaddress3}"<#else>null</#if>,
   "companypostcode": <#if person.properties.companypostcode??>"${person.properties.companypostcode}"<#else>null</#if>,
   "companytelephone": <#if person.properties.companytelephone??>"${person.properties.companytelephone}"<#else>null</#if>,
   "companyfax": <#if person.properties.companyfax??>"${person.properties.companyfax}"<#else>null</#if>,
   "companyemail": <#if person.properties.companyemail??>"${person.properties.companyemail}"<#else>null</#if>,
   "skype": <#if person.properties.skype??>"${person.properties.skype}"<#else>null</#if>,
   "instantmsg": <#if person.properties.instantmsg??>"${person.properties.instantmsg}"<#else>null</#if>,
   "quota": <#if person.properties.sizeQuota??>${person.properties.sizeQuota?c}<#else>-1</#if>,
   "sizeCurrent": <#if person.properties.sizeCurrent??>${person.properties.sizeCurrent?c}<#else>0</#if>,
   "persondescription": <#if person.properties.persondescription??>"${person.properties.persondescription.content}"<#else>null</#if>
</#escape>
</#macro>

<#macro personJSON person>
{
<@personJSONinner person=person/>
}
</#macro>

<#macro personGroupsJSON person groups>
<#escape x as jsonUtils.encodeJSONString(x)>
{
<@personJSONinner person=person/>,
   "groups": [
   <#list groups as g>
      <#assign authName = g.properties["cm:authorityName"]>
      <#assign displayName><#if authName?starts_with("GROUP_site")>${authName?substring(6)}<#else>${g.properties["cm:authorityDisplayName"]!authName}</#if></#assign>
   {
      "itemName": "${authName}",
      "displayName": "${displayName}"
   }<#if g_has_next>,</#if></#list>]
}
</#escape>
</#macro>

<#macro personSummaryJSON person>
<#escape x as jsonUtils.encodeJSONString(x)>
{
   "url": "${url.serviceContext + "/api/person/" + person.properties.userName}",
   "userName": "${person.properties.userName}",
   "firstName": "${person.properties.firstName}",
   "lastName": "${person.properties.lastName}"
}
</#escape>
</#macro>
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topic [Solved] Failed to retrieve user details for user ... in Alfresco Archive

[Solved] Failed to retrieve user details for user ...

Re: [Solved] Failed to retrieve user details for user ...

Re: [Solved] Failed to retrieve user details for user ...