topic Re: Corrupted user after upgrading to CE 3.3--how to fix? in Alfresco Archive

Corrupted user after upgrading to CE 3.3--how to fix?

icrew — Wed, 05 May 2010 21:06:38 GMT

Hi:I just upgraded from CE 3.2 to CE 3.3, and the upgrade went smoothly, but one user can't log in:I have a user who can log in to the Explore interface, but not into the Share interface. At one point, they got an error page that read:HTTP Status 500 -type Exception reportmessagedescription The se

Re: Corrupted user after upgrading to CE 3.3--how to fix?

icrew — Wed, 05 May 2010 21:34:10 GMT

One more datapoint: If I try to access the profile page for the problematic user from within Share (e.g. http://myhost.berkeley.edu:8080/share/page/user/problemuser/profile), the AlfrescoShare/My Dashboard/My Profile/Sites/People/Repository/Help/Logout/Search header loads fine, but again it pauses indefinitely when waiting for the rest of the page to load.

Looking at the problem user from the admin console in both Share and Explore works fine, and the user seems to be normal.

Re: Corrupted user after upgrading to CE 3.3--how to fix?

icrew — Wed, 05 May 2010 21:59:13 GMT

And another lead: When I'm logged in as the problem user via EXPLORE, I get the same waiting behavior if I try to click on the user profile button at the top of the screen.

Re: Corrupted user after upgrading to CE 3.3--how to fix?

icrew — Tue, 18 May 2010 22:16:23 GMT

Finally got this sorted out. It turns out that the user's "persondescription" field got corrupted somehow (it was rather lengthy before the upgrade). So, I had to figure out a way to update that field without using the UI. Here's how I did that:

1) I modified tomcat/webapps/alfresco/WEB-INF/classes/alfresco/templates/webscripts/org/alfresco/repository/person/person.put.json.js to add the following:


   if (!json.isNull("persondescription"))
   {
      person.properties["persondescription"] = json.get("persondescription");
   }
‍‍‍‍‍‍

2) I restarted alfresco to make that change take effect.

3) I downloaded the details of that person using the rest api and the UNIX command line curl:

curl 'http://myhost.berkeley.edu:8080/alfresco/service/api/people/myuser' -u 'adminass' > Downloads/myuser.json

4) I edited the persondescription in the resulting myuser.json file to make it much shorter.

5) I then updated that person using curl, as follows:

curl -H "content-type:application/json" -X PUT -u 'adminass' -T Downloads/myuser.json http://myhost.berkeley.edu:8080/alfresco/service/api/people/myuser

The interesting thing is that the persondescription ended up blank, not with the new value I assigned to it, but I can log into that account again, at least, which is the important part…..

Hope this is useful to someone.

Ian