topic How to handle mail host unavailability exception in Alfresco Archive https://connect.hyland.com/t5/alfresco-archive/how-to-handle-mail-host-unavailability-exception/m-p/219281#M172411 <HTML><HEAD></HEAD><BODY><SPAN>Hello.</SPAN><BR /><SPAN>We've got my e-mail server settings configured for the Activiti webapp we're using and mail tasks are doing fine, but there's a problem.</SPAN><BR /><BR /><SPAN>Sometimes it goes offline (our admins are doing some maitenance from time to time) and if Activiti tries to send an e-mail when the server is unavailable, webapp throws an exception and does a rollback to the last usertask, throwing an exception originating to Apache Commons Mail classes - you can see the stack trace in the attachment file. It does not happen frequently but we need a way to handle it properly.</SPAN><BR /><BR /><SPAN>Is there a way to handle this exception correctly and without those nasty rollbacks? Does boundary error event on the mail task catch it? I've found out that there is a field 'ignoreException' in mail task description which may be set to 'true' and the exception will be ignored but this makes failure handling complicated - in the case I should check the variable with failure message and litter BPMN definitions. Does Activiti have some system-wide setting on ignoring email failures?</SPAN></BODY></HTML> Wed, 27 Jul 2016 11:50:40 GMT lossril 2016-07-27T11:50:40Z How to handle mail host unavailability exception https://connect.hyland.com/t5/alfresco-archive/how-to-handle-mail-host-unavailability-exception/m-p/219281#M172411 Hello.We've got my e-mail server settings configured for the Activiti webapp we're using and mail tasks are doing fine, but there's a problem.Sometimes it goes offline (our admins are doing some maitenance from time to time) and if Activiti tries to send an e-mail when the server is unavailable, web Wed, 27 Jul 2016 11:50:40 GMT https://connect.hyland.com/t5/alfresco-archive/how-to-handle-mail-host-unavailability-exception/m-p/219281#M172411 lossril 2016-07-27T11:50:40Z Re: How to handle mail host unavailability exception https://connect.hyland.com/t5/alfresco-archive/how-to-handle-mail-host-unavailability-exception/m-p/219282#M172412 <HTML><HEAD></HEAD><BODY><SPAN>Hi, </SPAN><BR /><BR /><SPAN>We have a similar situation in our application and the way we handled it is as below. </SPAN><BR /><SPAN>- In the service task which sends out an email, I will have a try-catch block and when an exception occurs, I put the stack trace(trim to 4k chars) into a process variable and set a flag in process variables to true. And when this service task gets completed, I check for the flag variable and if its true, I send these exception details over to a user/team with an option to retry. So when they do so,&nbsp; I will hit the email service task again. </SPAN><BR /><SPAN>When the email service task executes without any exception, I set the flag to false and hence the flow takes a happy path. </SPAN><BR /><SPAN>I hope this helps you in your case. </SPAN></BODY></HTML> Wed, 27 Jul 2016 12:00:17 GMT https://connect.hyland.com/t5/alfresco-archive/how-to-handle-mail-host-unavailability-exception/m-p/219282#M172412 hari 2016-07-27T12:00:17Z