topic Re: Can not delete a record in Alfresco Archive

Can not delete a record

flyingcadet — Tue, 07 Sep 2010 20:53:41 GMT

Hi, this is my first post to the forums, and I regret that it is because I am having a problem with the Records Management.I am having a problem with deleting documents in the Records Management site.Here is the scenario:1) use "Copy to" from another share site to place the file into the appropriate

Re: Can not delete a record

flyingcadet — Wed, 08 Sep 2010 12:44:45 GMT

Update:

I have continued doing some tests, and I have noticed that RM site is trying to do a commit for the file.

here is the revised scenario: After using version control on a document, the user(s) decide to use the "Copy to" so they can place the final version into the RM. The user that has the responsible for getting the document into RM grabs the wrong file. Since the document has the "versionable" aspect, the "delete" option will first try to do a commit on the object before deleting it from RM. As it appears that RM does not appear to support versioning, the operation fails.

I'm not sure which file, but can somebody please point me to the files that contain the functions for "copy to" and "delete?" I want to look into these files and see if I can create a temp work around.

Thank you,

Re: Can not delete a record

rwetherall — Tue, 21 Sep 2010 02:35:14 GMT

Hi,

Since the node that has been made a record already has a version history, when it it being deleted (during the move I presume), the RM audit is being a little too enthusiastic (perhaps?) and trying to audit the details of the version node before it is deleted (hence the failure since the version node is not a file plan component).

If you wish to find a temporary fix I would suggest starting in RecordsManagementAuditServiceImpl.auditRMEvent (perhaps excluding nodes in the version store here) and working down the stack trace until you find a suitable place to ignore the version history node (you can identify version nodes because the reside in the version2Store).

This, however, does sound like a genuine bug and it would be helpful if you could create a JIRA ticket (in issues.alfresco.com) outlining the steps needed to reproduce the issue you are seeing so we can schedule some time to take a closer look.

Thanks,
Roy

Re: Can not delete a record

flyingcadet — Wed, 29 Sep 2010 13:41:39 GMT

Thanks, rwetherall.

I'll have the bug report submitted in just a few.

flyingcadet

Re: Can not delete a record

rgihicks — Thu, 30 Sep 2010 21:22:21 GMT

So what's the workaround to delete these items? Is there a backdoor way to delete? I have the same issue.

Re: Can not delete a record

flyingcadet — Fri, 01 Oct 2010 15:37:56 GMT

Here is a link to the bug report: http://issues.alfresco.com/jira/browse/ALF-5012

Regrettably, there isn't much that you can do for a work around. However, you can generate a procedure for this event. This policy *might* break DoD 5015.02 standards though. I'm not certain, as I am not a RM expert (not yet, at least). The following is my work around copied from the bug report. Please note, you have to make the file a record for this work around:

Currently, we are using the following work around for this issue: in the File Plan, a series and category has been created with the labels "Trash." The category has a disposition cycle set up to cut-off documents, not folders, within 24 hours. At cut-off, the document is disposed/destroyed immediately. Users can also cut-off the document manually. The meta data associated with the document will still be retained by RM, but will be deleted when the fix for this bug is release.

flyingcadet

Re: Can not delete a record

ghernando — Wed, 27 Oct 2010 16:43:17 GMT

My experience has also been that any record that I file to records management via an email client using IMAP can not be deleted.
As a workaround, I created a delete folder that I move the records to that I want to delete.

Re: Can not delete a record

dk1 — Tue, 14 Dec 2010 19:03:14 GMT

My experience has also been that any record that I file to records management via an email client using IMAP can not be deleted.
As a workaround, I created a delete folder that I move the records to that I want to delete.

Is there no other solution to this problem?? This seems very time consuming.. i want something automated