topic Re: Speed of saving of Word over CIFS in Alfresco Archive

Speed of saving of Word over CIFS

tbee — Tue, 24 Aug 2010 08:34:38 GMT

I know that accessing the WebDav interface via Office has problems, so I setup CIFS on Ubuntu 9 and it works great. With one exception; saving from certain Microsoft applications. I did a bunch of tests to illustrate. Saving to Alfresco CIFS from:- Word: 60 seconds- samen document from Writer (open

Re: Speed of saving of Word over CIFS

bweiss — Tue, 24 Aug 2010 12:20:50 GMT

Is there anyone who has experienced something similar and more importantly; what is causing it and how can I solve it? What is MSWord doing while saving?

We have had user complaints of the same issue. However, for us it is inconsistent. Sometimes saves will only take a few seconds and other times they take ~15-30 seconds such the user thinks their computer has locked up. Some testing has shown this is more of an issue in Word 97 vs. Word 2000. What version are you using?

Re: Speed of saving of Word over CIFS

tbee — Tue, 24 Aug 2010 12:42:15 GMT

We're testing it using Office 2003 and Windows Vista, the user uses Office 2010 and Windows 7.
Both environments run Alfresco 3.2 on Ubuntu.

At the moment we have two shared drives setup on each client; one using CIFS via Windows and one using FTP via NetDrive. The FTP is better suited for saving and doesn't have this behavior, the CIFS is better suited for accessing (navigating and reading).

Re: Speed of saving of Word over CIFS

neil_benn — Sun, 13 Nov 2011 12:25:13 GMT

Hello,

Did you ever manage to resolve this issue as I have the same problem.

thanks.

Regards,

Neil

Re: Speed of saving of Word over CIFS

tbee — Sun, 13 Nov 2011 16:23:24 GMT

Same answer: because of this issue (and the client using Office a lot) we removed Alfresco from the project.

Re: Speed of saving of Word over CIFS

neil_benn — Wed, 16 Nov 2011 12:23:58 GMT

Yeah - I'm thinking of the same but never managed to find a decent alternative! Nuxeo faield on me too and I don;t want to use Sharepoint as I want to store much more data than I am allowed on these services.

Re: Speed of saving of Word over CIFS

tbee — Wed, 16 Nov 2011 12:30:51 GMT

We ended up just using a simple shared directory and moved all the other functionality into the applications & the document's metadata (for Windows search).

Re: Speed of saving of Word over CIFS

neil_benn — Wed, 23 Nov 2011 16:38:54 GMT

Yeah we thought of doing that but I need strict versioning for auditing purposes and alfresco provides that great. This problem is just a killer though and I'll look into migrating to nuxeo I think .

Re: Speed of saving of Word over CIFS

mikeh — Wed, 23 Nov 2011 16:48:55 GMT

Out of interest, have you guys tried v4.0? Quite a lot of work has gone into the CIFS interface since 3.4.

Thanks,
Mike

Re: Speed of saving of Word over CIFS

tbee — Wed, 23 Nov 2011 16:54:22 GMT

No. It was not available at the time this project was running. Too bad though, I would have prefered keeping Alfresco.

Re: Speed of saving of Word over CIFS

mikeh — Wed, 23 Nov 2011 17:03:32 GMT

No. It was not available at the time this project was running. Too bad though, I would have prefered keeping Alfresco.

OK - thanks for the feedback. Hopefully you'll keep us in mind for a future project :wink:

Thanks,
Mike

Re: Speed of saving of Word over CIFS

neil_benn — Wed, 23 Nov 2011 19:57:33 GMT

Ah good to hear thanks Mike - I will try upgrading but I have a problem in that I have entries in my store database for which there is no corresponding physical file and until I can clear that up (ie remove the entries from the database) I don't want to risk an upgrade.

Re: Speed of saving of Word over CIFS

mrogers — Wed, 23 Nov 2011 21:35:28 GMT

There's also quite a lot of CIFS work in the latest Enterprise 3.4 service packs so if you are using Enterprise 3.4 it will probably be worth taking a service pack.

Re: Speed of saving of Word over CIFS

neil_benn — Wed, 23 Nov 2011 22:21:02 GMT

Hello,

I'm happy to jump to v4 - is there any chance I could get some advice on how to purge empty entries from Alfresco - I have an entry in the db but no corresponding file on disk? I will then upgrade and report back if it has fixed the issue.

Cheers,

Neil

Re: Speed of saving of Word over CIFS

neil_benn — Tue, 27 Dec 2011 16:56:38 GMT

Hello,

I have upgraded to Alfresco 4.0 and office documents can be edited now. It has introduced a few other problem snow but this problem is now fixed!

Regards,

Neil