topic Share error in Alfresco Archive https://connect.hyland.com/t5/alfresco-archive/share-error/m-p/211562#M164692 <HTML><HEAD></HEAD><BODY><SPAN>Hi,</SPAN><BR /><BR /><SPAN>iยดm new in Alfresco and Iยดm playing a bit with the user permissions. I finally managed to setup the users successfully. But now (I dont know why <span class="lia-unicode-emoji" title=":slightly_smiling_face:">๐Ÿ™‚</span>&nbsp; I can not access the share page anymore.</SPAN><BR /><BR /><SPAN>I get following error: ( I have to mention that i removed a site using the alfresco explorer. )</SPAN><BR /><BR /><PRE class="language-none line-numbers"><CODE>type Exception report<BR /><BR />message<BR /><BR />description The server encountered an internal error () that prevented it from fulfilling this request.<BR /><BR />exception<BR /><BR />org.springframework.web.util.NestedServletException: Request processing failed; nested exception is org.springframework.extensions.surf.exception.UserFactoryException: Unable to retrieve user from repository<BR />&nbsp;&nbsp;&nbsp;org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:659)<BR />&nbsp;&nbsp;&nbsp;org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)<BR />&nbsp;&nbsp;&nbsp;javax.servlet.http.HttpServlet.service(HttpServlet.java:617)<BR />&nbsp;&nbsp;&nbsp;javax.servlet.http.HttpServlet.service(HttpServlet.java:717)<BR /><BR />root cause<BR /><BR />org.springframework.extensions.surf.exception.UserFactoryException: Unable to retrieve user from repository<BR />&nbsp;&nbsp;&nbsp;org.springframework.extensions.surf.support.AlfrescoUserFactory.loadUser(AlfrescoUserFactory.java:282)<BR />&nbsp;&nbsp;&nbsp;org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:165)<BR />&nbsp;&nbsp;&nbsp;org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:99)<BR />&nbsp;&nbsp;&nbsp;org.springframework.extensions.surf.RequestContextUtil.initialiseUser(RequestContextUtil.java:201)<BR />&nbsp;&nbsp;&nbsp;org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:174)<BR />&nbsp;&nbsp;&nbsp;org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:129)<BR />&nbsp;&nbsp;&nbsp;org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.populateRequestContext(AbstractWebFrameworkView.java:239)<BR />&nbsp;&nbsp;&nbsp;org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.renderMergedOutputModel(AbstractWebFrameworkView.java:101)<BR />&nbsp;&nbsp;&nbsp;org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)<BR />&nbsp;&nbsp;&nbsp;org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1060)<BR />&nbsp;&nbsp;&nbsp;org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)<BR />&nbsp;&nbsp;&nbsp;org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)<BR />&nbsp;&nbsp;&nbsp;org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)<BR />&nbsp;&nbsp;&nbsp;org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)<BR />&nbsp;&nbsp;&nbsp;javax.servlet.http.HttpServlet.service(HttpServlet.java:617)<BR />&nbsp;&nbsp;&nbsp;javax.servlet.http.HttpServlet.service(HttpServlet.java:717)<BR /><BR />root cause<BR /><BR />org.springframework.extensions.surf.exception.UserFactoryException: Unable to create user - failed to retrieve user metadata: <BR />&nbsp;&nbsp;&nbsp;org.springframework.extensions.surf.support.AlfrescoUserFactory.loadUser(AlfrescoUserFactory.java:166)<BR />&nbsp;&nbsp;&nbsp;org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:165)<BR />&nbsp;&nbsp;&nbsp;org.springframework.extensions.surf.support.AbstractUserFactory.initialiseUser(AbstractUserFactory.java:99)<BR />&nbsp;&nbsp;&nbsp;org.springframework.extensions.surf.RequestContextUtil.initialiseUser(RequestContextUtil.java:201)<BR />&nbsp;&nbsp;&nbsp;org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:174)<BR />&nbsp;&nbsp;&nbsp;org.springframework.extensions.surf.RequestContextUtil.populateRequestContext(RequestContextUtil.java:129)<BR />&nbsp;&nbsp;&nbsp;org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.populateRequestContext(AbstractWebFrameworkView.java:239)<BR />&nbsp;&nbsp;&nbsp;org.springframework.extensions.surf.mvc.AbstractWebFrameworkView.renderMergedOutputModel(AbstractWebFrameworkView.java:101)<BR />&nbsp;&nbsp;&nbsp;org.springframework.web.servlet.view.AbstractView.render(AbstractView.java:250)<BR />&nbsp;&nbsp;&nbsp;org.springframework.web.servlet.DispatcherServlet.render(DispatcherServlet.java:1060)<BR />&nbsp;&nbsp;&nbsp;org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:798)<BR />&nbsp;&nbsp;&nbsp;org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:716)<BR />&nbsp;&nbsp;&nbsp;org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:647)<BR />&nbsp;&nbsp;&nbsp;org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:552)<BR />&nbsp;&nbsp;&nbsp;javax.servlet.http.HttpServlet.service(HttpServlet.java:617)<BR />&nbsp;&nbsp;&nbsp;javax.servlet.http.HttpServlet.service(HttpServlet.java:717)<BR /><BR />note The full stack trace of the root cause is available in the Apache Tomcat/6.0.18 logs.<BR />Apache Tomcat/6.0.18<SPAN class="line-numbers-rows"><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN><SPAN>โ€</SPAN></SPAN></CODE></PRE><BR /><BR /><SPAN>Cheers</SPAN><BR /><BR /><SPAN>iea</SPAN></BODY></HTML> Tue, 20 Apr 2010 11:05:32 GMT iea 2010-04-20T11:05:32Z Share error https://connect.hyland.com/t5/alfresco-archive/share-error/m-p/211562#M164692 Hi,iยดm new in Alfresco and Iยดm playing a bit with the user permissions. I finally managed to setup the users successfully. But now (I dont know why <span class="lia-unicode-emoji" title=":slightly_smiling_face:">๐Ÿ™‚</span>&nbsp; I can not access the share page anymore.I get following error: ( I have to mention that i removed a site using the alfresco explorer. )type Excepti Tue, 20 Apr 2010 11:05:32 GMT https://connect.hyland.com/t5/alfresco-archive/share-error/m-p/211562#M164692 iea 2010-04-20T11:05:32Z Re: Share error https://connect.hyland.com/t5/alfresco-archive/share-error/m-p/211563#M164693 <HTML><HEAD></HEAD><BODY><SPAN>It is not advised to touch anything in Alfresco, which is supposed to be manipulated in Share.</SPAN><BR /><BR /><SPAN>At any case - did you try removing that user and adding that user again?</SPAN></BODY></HTML> Tue, 04 May 2010 11:54:14 GMT https://connect.hyland.com/t5/alfresco-archive/share-error/m-p/211563#M164693 sselvan 2010-05-04T11:54:14Z