topic Re: Trying to Contact Sales in Alfresco Archive

Trying to Contact Sales

rjorge — Thu, 14 May 2009 08:29:27 GMT

Hi, I've been trying to get in touch with Alfresco's sales department for quite some time concerning pricing. I'm getting no reply from them.Can someone from Alfresco in this forum try to find out what's going on. I'm using the contact form in the website but I've already tried emailing info@al….

Re: Trying to Contact Sales

mikeh — Thu, 14 May 2009 08:51:54 GMT

Hi

Did you see the contact info here? http://www.alfresco.com/about/contact/

Thanks,
Mike

Re: Trying to Contact Sales

rjorge — Thu, 14 May 2009 13:17:02 GMT

Hi.

Yes I did. As I mentioned in the first post I already emailed and used the contact form.

Thank you.

Re: Trying to Contact Sales

mikeh — Thu, 14 May 2009 17:05:52 GMT

Sorry, don't know why you haven't had a reply - maybe try telephoning..? Also, sales@alfresco is probably better than info

Thanks,
Mike

Re: Trying to Contact Sales

aususer — Wed, 10 Jun 2009 05:08:00 GMT

Snap.

tried every way through contact us, email@ etc - including asking for a quote.. over a period of a couple of months!
No response…… ever…
all I want to know is how much it costs (be happy with $US RRP even - but can't even find THAT!)..
I have played with labs3 extensive.. and want to know if I should progress or is it so out-of-my-budget-expensive to dump the whole idea.

Maybe no-one uses it in Australia?

Re: Trying to Contact Sales

rgun2515 — Wed, 10 Jun 2009 12:58:16 GMT

I have been having the same problem. If you get someone to call you, tell them to call me too…

Re: Trying to Contact Sales

billbrooks — Wed, 10 Jun 2009 19:16:51 GMT

Hi

People who contact us through email or contact form should get reply from our sales team with 48 hours absolute maximum (normally same day). If people on this thread have unusually not received a reply, and as Mike suggested, would be best to contact us by phone.
http://www.alfresco.com/about/contact/
We have a number of local phone numbers for different countries. The main switchboard number in UK is +44 1628 876 500

Regards,
Alfresco Sales.