topic Re: Transaction didn't commit: Metadata extraction failed in Alfresco Archive

Transaction didn't commit: Metadata extraction failed

simon — Tue, 28 Apr 2009 14:59:18 GMT

Dear Alfresco,The following error shows up in the logs from time to time (a few times a day). Our users report the "Unable to check in Content Node due to system error:Transaction silently rolled back because it has been marked as rollback-only" message when they try to check in a file, could the tw

Re: Transaction didn't commit: Metadata extraction failed

mrogers — Tue, 28 Apr 2009 16:02:25 GMT

If you are using Enterprise 2.1.1 then please contact Alfresco support who will (I think in this case) guide you to the correct service pack.

Re: Transaction didn't commit: Metadata extraction failed

simon — Mon, 04 May 2009 07:23:12 GMT

Thanks mrogers. Are you suggesting this is a bug?

Re: Transaction didn't commit: Metadata extraction failed

mrogers — Mon, 04 May 2009 11:21:42 GMT

Well, it doesn't look correct. And I think we have seen this problem before (note i'm not sure). Support will help you either by confirming that its a known bug and guiding you to the fix or by raising a new issue.

Re: Transaction didn't commit: Metadata extraction failed

simon — Wed, 06 May 2009 08:04:31 GMT

Thanks again, I forwarded this message to Alfresco support and logged as ACT ticket 9675 (for future reference).

Re: Transaction didn't commit: Metadata extraction failed

simon — Wed, 13 May 2009 07:04:36 GMT

Think we found the problem (thanks to the Fabrizio who helped me out). It seems to be the same problem we had a few months ago but I didn't notice it.

The user has access to space B, a subfolder of space A. The same user has no access to this parent space A. Now add a rule (which applies to the subspaces as well) to space A.

As the user uploads a document the rules will be triggered but the user has no access to the rule so he can't access it. This triggers the error. Our workaround is to add the EVERYONE group to the rules so that everyone can access the rules. There should be a JIRA ticket for this and I even think it's solved in one of the newer releases.