topic Re: Can't connect to Alfresco from MS Word 2003/2007 in Alfresco Archive

Can't connect to Alfresco from MS Word 2003/2007

tsuga324 — Tue, 30 Sep 2008 09:09:35 GMT

Hello, ( I'm Japanese, so my English is not good. Sorry. )I installed Alfresco(Labs - v3.0.0 (b 1164)) using alfresco.war. Because I had Tomcat6 and Apache2 to run other aprications. Alfresco is working well on WEB. Then I want to connect to Alfresco from MS Word ( with SharePointProtocol).But I co

Re: Can't connect to Alfresco from MS Word 2003/2007

elalitte — Thu, 02 Oct 2008 10:08:46 GMT

Hi Tetsuya,

I've got the same problem here, but I didn't install the sharepoint support protocol as long as I installed the automatic executable install which has the support integrated.
I'm under a linux debian Lennny server.

As long as I try in word 2008 to create a workspace, it says that it couldn't terminate the action and that I should ask my administrator. I get no logs in alfresco.
It seems like word is not able to get to alfresco, I see no connection there.
I put "http://XXX.XXX.XXX.XXX/alfresco" in the shared workplace URL.

Working on it…

Re: Can't connect to Alfresco from MS Word 2003/2007

tsuga324 — Thu, 02 Oct 2008 13:42:13 GMT

Hello, elalitte

Thank you for replying to my message.

As long as I try in word 2008 to create a workspace, it says that it couldn't terminate the action and that I should ask my administrator. I get no logs in alfresco.
It seems like word is not able to get to alfresco, I see no connection there.
I put "http://XXX.XXX.XXX.XXX/alfresco" in the shared workplace URL.

So… Not my configuration, but MS-WORD or Alfresco is wrong, isn't it?
Because some of the very important applications are running on Tomcat, I can't test the automatic executable install.

However there are a couple of posts which say that they could connect to Alfresco from MS-WORD.
My MS-WORD's error dialog says " Can't connect to 'http://192.168.1.9:8080/alfresco'. Check the spell and try again." in Japanese.
I tried from other PCs (WinXPpro IE7 Word2003 and WinXPhome IE6 Word2000), but I couldn't.

Does Alfresco have something wrong? Is this caused by my configuration or my enviroment? Or is this a bug of Alfresco?

Are there someone else who has ideas? I would be happy if you told the ideas.

Thanks

Tetsuya

Re: Can't connect to Alfresco from MS Word 2003/2007

tsuga324 — Fri, 03 Oct 2008 14:11:15 GMT

Hello,

I had believe that any informations were not helpful, but this is my catalina.out ( Japanese messages are translated into English)

23:00:03,974 Userystem INFO [admin.patch.PatchExecuter] Checking for patches to apply …
23:00:04,589 Userystem INFO [admin.patch.PatchExecuter] No patches were required.
23:00:04,596 Userystem INFO [repo.module.ModuleServiceImpl] Found 0 module(s).

23:00:10,451 Userystem ERROR [alfresco.smb.protocol] Failed to get local domain/workgroup name, using default of WORKGROUP
23:00:10,451 Userystem ERROR [alfresco.smb.protocol] (This may be due to firewall settings or incorrect <broadcast> setting)

Are these errors or info helpful to solve this problem?

thanks

Tetsuya

Re: Can't connect to Alfresco from MS Word 2003/2007

elalitte — Tue, 07 Oct 2008 17:14:33 GMT

23:00:04,596 Userystem INFO [repo.module.ModuleServiceImpl] Found 0 module(s).

I think this might be the error.
I tried to reinstall the sharepoint plugin but got no luck and still have the same problem.

Re: Can't connect to Alfresco from MS Word 2003/2007

elalitte — Tue, 07 Oct 2008 17:40:38 GMT

Ok, I found part of the problem.
I reinstalled the vti module in alfresco.war and deleted the ROOT directory in tomcat/webapps, but I didn't remove the alfresco one.
Now I get :

18:41:04,350 INFO [org.alfresco.repo.module.ModuleServiceImpl] Found 1 module(s).
18:41:04,998 INFO [org.alfresco.repo.module.ModuleServiceImpl] Installing module 'org.alfresco.module.vti' version 1.0.

But still can't access from word.

I think the problem is somewhere else, but not too far 😉