topic Re: Assign task to usergroup from serviceTask in Alfresco Archive

Assign task to usergroup from serviceTask

leohorn — Fri, 27 Dec 2013 14:46:45 GMT

Hello,i have searched the forums and documentation high and low, but could not find a solution….I am running the activiti engine from within spring, no problem. I have a process flow whereby if a task isn't completed by an agent in time it is escalated to a supervisor. The supervisor can either then

Re: Assign task to usergroup from serviceTask

trademak — Mon, 30 Dec 2013 11:59:57 GMT

How did you implement the escalate logic in the process definition? Because when you are executing the service task logic, the user task isn't there anymore, or did you define a cancelActivity="false" on a boundary event? If the user task is still there, you should execute a task query to retrieve the task id. An execution id is a different id.

Best regards,

Re: Assign task to usergroup from serviceTask

leohorn — Thu, 02 Jan 2014 09:10:39 GMT

Many thanks for your reply.

It was because I had neglected to set the cancelActivity="false" in the boundary event as you suggested. I was over thinking the problem.

Thanks for the help, really appreciate it.