topic Re: Automatic reminder emails for every user task in Alfresco Archive

Automatic reminder emails for every user task

felipe1 — Thu, 14 Nov 2013 16:02:51 GMT

I'm migrating the workflow engine in a large application from jBPM3 to Activiti (latest version).One very important feature of all existing processes is automatic notifications and reminders sent by email to task's assignees. So, whenever a user task is created, the assignee immediately gets an emai

Re: Automatic reminder emails for every user task

martin_grofcik — Fri, 15 Nov 2013 07:58:23 GMT

Hi Felipe.

So, whenever a user task is created, the assignee immediately gets an email,

One possibility is to add parse handler, which will add e-mail sending before each user task. There is example in the user guide which adds async=true to each user task.
http://www.activiti.org/userguide/#advanced_parseHandlers

and then a new email every 'x' business hours until the task is completed.

It could be more complicated, but you can consider to add timer to each user task (in parse handler) to notify assigned user periodically.

Regards
Martin

Re: Automatic reminder emails for every user task

felipe1 — Mon, 18 Nov 2013 11:12:53 GMT

Thanks Martin, that seems like a viable solution. I'll give it a try!