topic Re: Checking in image via CIFS is really really slow in Alfresco Archive

Checking in image via CIFS is really really slow

anna_kane — Tue, 27 May 2008 17:27:15 GMT

Hi,We are prototyping an image management solution where there will be a lot of images checked into Alfresco. They would be checked in via CIFS, and we are just floored by the performance. Drag-and-drop an image file into the Alfresco shared drive takes between 30 seconds to 2 minutes, and during th

Re: Checking in image via CIFS is really really slow

pmonks — Tue, 27 May 2008 19:42:45 GMT

Is there anything in between the client and the server (eg. a firewall)? The "connection reset by peer" error indicates that the socket connection is being dropped (which can take a little time for both the client and the server to detect) and many firewalls (for example) block CIFS by default.

To test this theory without knowing the network topology, try mounting CIFS locally (on the Alfresco server itself) and see if that works. If so then it's not a problem with Alfresco but rather something awry with the network.

Cheers,
Peter

Re: Checking in image via CIFS is really really slow

anna_kane — Wed, 28 May 2008 00:51:41 GMT

Thanks for replying, but this does not explain it, for the following reasons:

1. Yes, I'm doing in locally, that is, accessing the shared drive on the machine that is running Alfresco.

2. Yes, there is a firewall, but that does not explain it, does it? As I have no problem at all dragging pdf files.

Any idea?

Thanks

anna

Re: Checking in image via CIFS is really really slow

pmonks — Wed, 28 May 2008 02:20:38 GMT

Do you have any rules configured in that space that would apply to image and office files but not PDFs? If so, are they configured to run synchronously or in the background?

Cheers,
Peter

Re: Checking in image via CIFS is really really slow

anna_kane — Wed, 28 May 2008 02:47:31 GMT

Hi Peter,

No I don't have any rule right now, it's a fresh install, unless there is any built-in rules. I turned off the firewall, and I'm getting the same result.

Thanks

anna

Re: Checking in image via CIFS is really really slow

chen_shaopeng — Thu, 29 May 2008 04:13:40 GMT

Seems like NetBIOS is timing out? Look in your Services control panel to see if "TCP/IP NetBIOS Helper" is running. Make sure it is running, otherwise NetBIOS name resolution may have problem, resulting in a timeout.

Re: Checking in image via CIFS is really really slow

dgenard — Tue, 03 Jun 2008 10:09:22 GMT

Hi, I'm not sure if it will help, but I've had a similar issue with a former Alfresco release.
It was caused by the anti-virus on the server.
The full story : http://forums.alfresco.com/viewtopic.php?f=9&t=2829

Denis

Re: Checking in image via CIFS is really really slow

anna_kane — Tue, 03 Jun 2008 16:43:57 GMT

Sorry for the late reply, was out of town.

Thanks chen_shaopeng, that's exactly the problem. As soon as I start up the TCP/IP NetBIOS Helper service, everything becomes normal. But I still don't understand why checking in a PDF file had no problem.